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Wonderful & comfortable stays after 15hours journey from Bali (detour to return from Surabaya as Depansar airport closed), have been happy with the efficient staffs, clean & comfortable room and excellent location (next to a big shopping mall)... but terrible experience on day we check out as concierge ...
Everything was alright. We’re quite pleased with the rooms in the family suite, with 3 bathrooms. Need to take care of dust at not so obvious places.
Stay there for one night is alright. Room seems slightly dusty however the breakfast was awesome. Many choices available. Staff is nice and friendly.
Hotel is centrally located near to food court and shopping malls. Staff are friendly and helpful and very accommodating. Airport to city center takes less than 40 minutes only.
My daughter and two friends had to fly home to Perth from Surabaya following repeated flight cancellations from Bali during volcano activity. After a 15 hour drive from Denpasar, the Premier Palace was welcoming, clean and comfortable. The three girls were able to stay together in the same room and ...
- Fast check in - I do realize I think they lacking manpower when the security send my bags up to the room. - Airport transfer is provided which is good
they should brush up their english so they could talk to customer easily
I have stayed at many hotels thru-out Indonesia, hotel Santika exceeds them all in providing a high standard of service and comfort. 4 bottle if water free. I know its a small thing but how many times have u ran out of water at other hotels and woke up dehydrated? Thanks santika!!
The get-go of any well-deserved vacation gets started with choosing a spot. Surabaya has been a popular local with guests because of everything it offers. Yet, "location, location, location" applies to more than just what city where your plane lands. Now that you got a feel for the town, it's time you to get to know your new digs.
Surabaya saw its fair share of visitors this past year. Our review section contains tips and tricks that highlight how astounding these rooms are. The hotels found here aim to make your visit as pleasant as your days checking out Surabaya. You will never have to search long for an invigorating swim, gourmet breakfast, or to sustain your exercise schedule during your visit, thanks to all that these hotels offer. They work hard to make their facilities and grounds hospitable from the minute you step out of your car and with each step throughout the hotel.
Rooms have been fashioned to keep your utmost comfort in mind, with amenities like ultra-comfortable bedding, designer bathroom products, and in-room coffee or tea. So, sit back and unwind. Moreover, if you find that you're need of anything further, you can be confident the staff will try their hardest to ensure you stay happy during your stay there. These accommodations are so lovely that you'll regret the day you have to return back home.
Your trip to Surabaya should be one where you don't have to trouble yourself about the little things. Your trip should be focused on getting the most out of your destination. And getting the most means giving yourself the very best. Expedia offers 4-star accommodations that allow you to do just that. Reserve with Expedia today!