expedia

Overview of Holiday Inn Express Surabaya CenterPoint

Photo gallery

Guest reviews

4.2 / 5Very Good
105 reviews
Guests rated this property 4.3/5 for cleanliness.

Amenities

  • Free WiFi
  • Free Parking
  • Air Conditioning
  • Restaurant

Map

Highlights

Popular LocationBG Junction12 min walk
Popular LocationTunjungan Plaza20 min walk
Popular LocationMasjid al Akbar12 min drive
AirportSurabaya (SUB-Juanda)41 min drive

Choose dates to view prices

  • Standard Room

    Room amenities

    • 258 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed OR 2 Double Beds
    More details
  • Standard Room, 1 Queen Bed, Non Smoking

    Room amenities

    • 258 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Standard Room, 1 Queen Bed, Smoking

    Room amenities

    • 258 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

    Room amenities

    • 258 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Standard Room, 2 Twin Beds, Non Smoking

    Room amenities

    • 258 sq ft
    • City view
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Standard Room, 2 Twin Beds, Smoking

    Room amenities

    • 258 sq ft
    • City view
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Deluxe Room, 1 Queen Bed, Non Smoking

    Room amenities

    • 280 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Deluxe Room, 1 Queen Bed, Smoking

    Room amenities

    • 280 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details

About this area

Surabaya

In the city center, Holiday Inn Express Surabaya CenterPoint is in an area with good shopping. Travelers who have shopping on the agenda can visit Tunjungan Plaza and Surabaya Town Square. Surabaya Zoo and Suroboyo Carnival Night Market are also worth visiting.

Map
Popular Location

What's nearby

  • BG Junction - 12 min walk
  • Tunjungan Plaza - 20 min walk
  • Masjid al Akbar - 12 min drive
  • Surabaya Plaza Shopping Mall - 13 min drive
  • Submarine Monument (Monumen Kapal Selam) - 17 min drive

Getting around

  • Surabaya Pasar Turi Station - 10 min drive
  • Surabaya (SUB-Juanda) - 41 min drive

Restaurants

  • Greet Room — 1 min walk

About this property

Holiday Inn Express Surabaya CenterPoint

4-star hotel near Tunjungan Plaza
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a business center, and conference space. All 236 rooms provide conveniences like washers/dryers and refrigerators, plus free WiFi and TVs with cable channels. Premium bedding, coffee makers, and free bottled water are among the other amenities available to guests.
Holiday Inn Express Surabaya CenterPoint offers 236 air-conditioned accommodations with washers/dryers and safes. Beds feature premium bedding. Televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.
This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a fitness center.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Limited parking spaces
Roundtrip airport shuttle (surcharge)

Food and drink

1 restaurant and 1 coffee shop/café
1 bar

Things to do

Fitness center

Family friendly

Dry cleaning service
Free cribs/infant beds
Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)
Washer/dryer

Conveniences

Elevator
Free newspapers in lobby
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Languages spoken

English
Indonesian

Business services

Business center
Meeting rooms
Conference space (1927 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
Wheelchairs available on site

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Free cribs/infant beds
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hair dryer
Shower
Towels

Entertainment

Cable channels
Premium channels
TV

Food and drink

Coffee/tea maker
Free bottled water
Refrigerator

More

Connecting rooms available
Desk
Iron/ironing board (on request)
Laptop-friendly workspace
Phone
Safe
Slippers
Washer and dryer

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 300000.0 per night
Free cribs (infant beds)

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: IDR 300000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Holiday Express Centerplaza
Holiday Express Surabaya Centerplaza
Holiday Inn Express Centerplaza
Holiday Inn Express Surabaya Centerplaza
Holiday Inn Express Surabaya Centerplaza Java
Holiday Inn Express Surabaya CenterPlaza Hotel
Holiday Inn Express CenterPlaza Hotel
Holiday Inn Express Surabaya CenterPoint Hotel
Holiday Inn Express CenterPoint Hotel
Holiday Inn Express CenterPoint
Inn Express CenterPoint
Express Surabaya Centerpoint
Holiday Inn Express Surabaya CenterPoint Hotel
Holiday Inn Express Surabaya CenterPoint Surabaya
Holiday Inn Express Surabaya CenterPoint Hotel Surabaya

Frequently asked questions

Guest reviews

4.2
Very Good
5 - Excellent
39
4 - Good
57
3 - Okay
5
2 - Mediocre
2
1 - Poor
2
4.3
Cleanliness
4.3
Service and Staff
3.3
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good breakfast, the staff I had contact with knew very little English but overall very friendly.

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean room, cool view of the city, really nice Indonesian breakfast.

Stayed 1 night in Feb 2020

1/5

  • Disliked: Staff & service, amenities, property conditions & facilities

Why even Refrigerator is not effective, we have to pay for Ice? Also Amenity is very poor. no hand towel, no cotton swab.

Stayed 3 nights in Dec 2019

2/5

  • Disliked: Staff & service

Over rated hotel need improvements

Front desk staff were not helpful enough. They let one woman working alone handle so many people luggages while they stand idle. Terrible parking arrangement. Terrible breakfast. Only the beds were comfortable and the rooms were clean.

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2019