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Hotel Karuizawa 1130 - Tsumagoi Hotels
Rating: 4.0 Stars
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Hotel Karuizawa 1130

1453-2 Kanbara, Tsumagoi 377-1402 - Map
"Need to have a car but surroundings is nice"
Check in was fast. They did not request any passport copies and credit cards info. They just threw us the key and told us where the room was and of course we had to bring everything into the room ourselves. I was unlucky to have a very rude staff checking in for me. Not only did she show very nasty facial expressions, whatever questions we asked her, she ignored and gave us an expression that we were very troublesome. Room was surprisingly big with a good view. There's a convenient shop in the lobby and there's very nice onsen provided to hotel guests. Besides breakfast, we did not try the food in the hotel but breakfast was very Japanese style. It's ok for us but maybe not enough choices for some guests. The first night we were given a haunted room and very bad things happened and we did not sleep so we requested a change of room for our second night and it was ok. Staff were very lack of knowledge. They could now answer our questions regarding some spots that we wanted to visit and we had to search online ourselves and when we asked them to help us with our rental car's Japanese GPS settings, they could not set the GPS themselves. Besides the impoliteness from the staff, the hotel was ok to stay. Just do not expect good service.
A Traveller
Situated in the mountains, this hotel is 1.7 mi (2.8 km) from Karuizawa Toy Kingdom and 2.5 mi (4 km) from Asama Volcano …More

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    Tsumagoi Four Star Hotel Information

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