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The hotel is excellent from many aspects, the only draw back is the slow check-in and check-out. Most probably you will spend 20-25 minutes if there are five or six guests checking in! I would strongly recommend the hotel to review the check in & out to ensure smooth and effficenet process to ...
It was great hotel to stay nine nights for business trip. The room was quite big and clean. The staffs were kind and nice. Plus, the breakfast menu is amazing.
I booked 2 double rooms through Expedia (for 4 people) but the deal was only for 2 breakfasts, which is a bit strange. The front desk staff's English was a bit hesitant, which should not be in a 5-star hotel in a big city. The price of drinks at the 21st floor bar is comparable to London's high-society ...
I suppose that a 5 star hotel should prepare sufficient staff that can speak English, at least basic command. This was quite rare in Soluxe Hotel.
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