“The bell boy was very helpful but the other staff; especially those in the lobby and entrance gate was not at all. The entrance gate staff did not help us get a taxi even if we had luggage. The lobby staff members (usually 3) frequently talked among themselves as if their guests were transparent. ”
“The hotel service is excellent, the decoration is beautiful, and the location is very close to the Médina. The breakfast is plentiful and delicious, and the rooms are well-equipped. It is highly recommended!”
“Everything about this property has been meticulously designed (including the artful lighting to highlight every facet of the Riad). We stayed in the Royal suite and was throughly impressed by the room and accompanying service - every interaction was professional and polished. Dinner and breakfast was delicious. I would not only recommend this beautifully restored establishment, but also look forward to my return.”
“Tout était très bien
Personnel très à l’écoute, prévenant
Hôtel en pleine médina très pratique pour la visite de la médina
Quand on arrive on est dans la médina quand les portes du palais s’ouvrent on rentre dans un cadre magnifique
En plus l’hôtel nous a mis en contact avec un guide (Rachid) parlant parfaitement le Français, connaît parfaitement la médina et lui aussi à notre écoute”
“I can confidently say that it was single handedly the staff, Ahmed and Anas that made our stay at the riad - exceptional!!! The rooms need an uplift, but any small shortage in the amenities was compensated by the exceptional attitude of the staff! Excellent location ! Excellent breakfast! The guide that they recommended for the Medina was great as well! I would only recommend that they upgrade the place with some quality amenities (hand soap, shampoo conditioner, extra pillows, brighter……