8.2/10 Very Good! (1,012 reviews)
Guest Feedback
Exceptional Service by Mr. Asyraf We would like to extend our sincere thanks to Mr. Asyraf for his outstanding customer service during our check-in. He was instrumental in offering us an upgraded room deal, which turned out to be a great value. His warm welcome truly set the tone for our stay.
Improved Connectivity from Parking to Lobby We recommend enhancing the safety and convenience of the route from the parking area to the main lobby, especially for guests unloading baggage. The current path involves navigating several steps and crossing traffic from the multi-storey car park, which requires extra caution.
Toilet Hygiene Enhancements For improved hygiene and guest comfort, we suggest installing bidets in the toilets. The absence of this feature makes it inconvenient, as guests resort to using containers, which can lead to wet floors and discomfort.
Toilet Paper Quality We also recommend upgrading the quality of toilet paper provided. A softer and more durable option would greatly enhance the overall guest experience.
Reviewed on Sep 28, 2025