Emerald Hill Vacations from $333

I was ripped off by an Expedia computing error by $180 on top of a $240 bill for this hotel. All I get on complaining when ask for the money back is no reply sites and surveys like this I have been with them for years...they seem to be on the down

There were shops close by and the MRT was across the road. For the price, the place was OK. Rooms were tiny but tidy. Basic amenities and staff were very nice. Didn't know that they did not have elevators.

The hotel is clean, washroom is clean. Staff are very friendly. Location is great for me near Maxwell MRT Station, near Chinatown and near Maxwell Food Center which is one of the Hawker Food Center in Singapore. Condiments on the fridge are free during our stay and they re-stock the fridge when you have the room cleaned. There are only minor things like, there are tea and coffee bags but there is no kettle provided maybe you can ask for it. I normally drink warm water in the morning. Room assigned to us does not have a window. Maybe when you book at this hotel request for room with a window. It is minor to us since we are out the whole day exploring. But the total stay is great on our 6-days stay.

Hotel was approximately 15 mins walk from Paya Lebar MRT Station (change at Tanah Marah from Changi airport). Arriving at 9 am I expected to leave my luggage at Reception but was told I could have my room straight away which was a bonus as usual check in time is 3pm. I was able to sight see and return to room around 2pm for a rest and shower. Lots of affordable, interesting restaurants for dinner close to hotel. The Receptionist organised a taxi to the airport (cost around $22 S) at 9pm which arrived promptly. As this was only a short stay between two long flights, the hotel was ideal, clean with good facilities and much cheaper than an airport hotel. Room small and no window (less noise?), but good value. I would probably pay more for more comforts if on a longer stay. As an older woman travelling alone, I felt safe in the area and appreciated the 24 hour helpful staff on Reception.