“We booked from Expedia and we newer get the message or email with the code to enter the hotel.
It was a nightmare. I called some phone that I found and some lady opened the door remotely from somewhere and she said that I am going to receive the code later. I never received anything and when I called back it was after work hours and only machine answering. We had to stay in the room, because if we get out we couldn’t go back . Not a great experience.”