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Hotel Elcano

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Primary image
On the beach, free beach cabanas, sun loungers, beach towels
On the beach, free beach cabanas, sun loungers, beach towels
Outdoor pool
Outdoor pool

Overview of Hotel Elcano

Hotel Elcano

3.5 star property

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
Map
Av del parque y las palmas S/N, Acapulco, GRO, 39690

Explore the area

  • Popular LocationIcacos Beach1 min walk
  • Popular LocationAcapulco Convention Center8 min walk
  • Popular LocationCondesa Beach13 min walk
  • AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)30 min drive

Choose dates to view prices

About this area

Acapulco

Located on the beach, Hotel Elcano is in Costera Acapulco, a neighborhood in Acapulco. Acapulco Historical Museum of Fort San Diego and La Quebrada Cliffs are local landmarks, and the area's natural beauty can be seen at El Veladero National Park and Icacos Beach. Traveling with kids? Consider Naval History Museum and Botanical Gardens of Acapulco. Take an opportunity to explore the area for water adventures such as surfing/body boarding and other activities like golfing. Guests appreciate the hotel's quiet location.
Visit our Acapulco travel guideOpens in a new window
Map

What's nearby

  • Icacos Beach - 1 min walk
  • Acapulco Golf Club - 1 min walk
  • Acapulco Convention Center - 8 min walk
  • Condesa Beach - 13 min walk
  • Diana the Huntress - 7 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 30 min drive

Restaurants

  • La Playita Santa Lucia - 4 min walk
  • Forza Italia - 5 min walk
  • La Casa de los Abuelos - 10 min walk
  • El Cabrito - 10 min walk
  • Restaurante Chile - 11 min walk

About this property

Hotel Elcano

Family fun at the shore
When you stay at this beach hotel you can enjoy complimentary cabanas and sun loungers.
Hotel Elcano offers 180 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Premium cable television is provided.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee weekends 7:00 AM–noon: MXN 255 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Bambuco
  • El Timon

Things to do

  • Children's pool
  • Outdoor pool
  • Volleyball

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beachfront location
  • Free beach cabanas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 25-inch TV
  • Cable channels
  • Premium channels

More

  • Access via exterior corridors
  • Iron/ironing board (on request)
  • Phone
  • Safe

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Acapulco
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Costera Acapulco
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3 star
3 star
Free WiFi
Free WiFi
Hotel
Hotel
Business friendly
Business friendly
Guest rating 4+
Guest rating 4+
Pool
Pool

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 1000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MXN 255 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Elcano Acapulco
Elcano Hotel
Hotel Elcano
Hotel Elcano Acapulco
Elcano Hotel Acapulco
Elcano Resort Acapulco
Hotel Elcano Hotel
Hotel Elcano Acapulco
Hotel Elcano Hotel Acapulco

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 300 out of 808 reviews
5 - Excellent 37%
Rating 4 - Good. 323 out of 808 reviews
4 - Good 40%
Rating 3 - Okay. 122 out of 808 reviews
3 - Okay 15%
Rating 2 - Poor. 40 out of 808 reviews
2 - Poor 5%
Rating 1 - Terrible. 23 out of 808 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.7/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo esta bien nadamas una de las recamaras que rente me la entregaron 2 horas mas tarde pienso que ala hora que te entrenga las habitaciones es demasiado tarde
Stayed 3 nights in Aug 2022

3/5 Okay

Business traveler
Liked: Cleanliness
A/c weak. No pen and paper in room. No menu in room. Menu on TV but hard to access. Key card didn’t work. Great view. Expensive for what you get
Stayed 1 night in Jul 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a older hotel which is maintained very well. It has a great beach. Staff is great. Easy location to restaurants.. One of our friends brought us to this hotel, he has stayed there is past as well.
Stayed 4 nights in Jun 2022

5/5 Excellent

Stayed 3 nights in May 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room needs a mini fridge and maybe a small couch.
Stayed 3 nights in Apr 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would repeat
Stay was good. Good service, Good kitchen. I would repeat
Stayed 4 nights in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful location close to everything we needed
Stayed 2 nights in Feb 2022

2/5 Poor

Traveled with group
Liked: Staff & service, property conditions & facilities
Very noisy all night from bands around the hotel. No umbrellas for shade at the pool.
Stayed 10 nights in Feb 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time and pretty nice hotel location.
Stayed 1 night in Feb 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022