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Stayed 7 nights in Mar 2020
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Guest reviews
Very Good
587 reviews
Guests rated this property 4.2/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Air Conditioning
Restaurant
Breakfast Available
Business Services
Cleaning and safety practices
Cleaned with disinfectant
Hand sanitizer provided
Map
Ave Costera Miguel Aleman 75, Acapulco, GRO
Explore the area
Icacos Beach1 min walk
Acapulco Convention Center7 min walk
El Rollo Acapulco10 min walk
Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)31 min drive
Choose dates to view prices
Studio, 1 King Bed
Photos of Studio, 1 King Bed
Studio, 1 King Bed
4.4/5 guest room ratingMore detailsRoom amenities
- 280 sq ft
- Ocean view
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
280-sq-foot room with ocean views
Internet - Free WiFi
Entertainment - 25-inch TV with premium channels
Food & Drink - Room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Room is accessed via exterior corridors
Standard Room, 2 Queen Beds
Photos of Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
4.5/5 guest room ratingMore detailsRoom amenities
- 377 sq ft
- Ocean view
- Sleeps 4
- 2 Queen Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Queen Beds
377-sq-foot room, balcony with ocean views
Internet - Free WiFi
Entertainment - 25-inch TV with premium channels
Food & Drink - Room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Room is accessed via exterior corridors
The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
About this area
Acapulco
Located in Acapulco, Hotel Elcano is on the beach. Diana the Huntress and Zocalo are notable landmarks, and the area's natural beauty can be seen at Condesa Beach and Icacos Beach. Traveling with kids? Consider El Rollo Acapulco and Barco Palao. Take an opportunity to explore the area for water adventures such as surfing/boogie boarding and other activities like golfing. Our guests appreciate the hotel's quiet location.
What's nearby
- Icacos Beach - 1 min walk
- Acapulco Convention Center - 7 min walk
- El Rollo Acapulco - 10 min walk
- Condesa Beach - 12 min walk
- Diana the Huntress - 4 min drive
Getting around
- General Juan N. Alvarez Intl. Airport (ACA) - 31 min drive
Restaurants
- Bambuco — 1 min walk
- El Timon — 1 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Safety measures
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Limited parking spaces
Food and drink
- Buffet breakfast available for a fee weekends 7:00 AM–noon: MXN 255 per person
- 1 restaurant
- 1 poolside bar and 1 bar
- Room service available
Things to do
- Children's pool
- Outdoor pool
- Volleyball
Family friendly
- Babysitting/childcare (surcharge)
- Children's pool
- Dry cleaning service
- Free cribs/infant beds
- Laundry facilities
- Outdoor pool
Conveniences
- Elevator
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Porter/bellhop
- Wedding services
Languages spoken
- English
- Spanish
Business services
- 24-hour business center
- Meeting rooms
- Conference space
Outdoors
- Beach loungers
- Beachfront location
- Free beach cabanas
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
More
- Beach towels
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Blackout drapes/curtains
- Ceiling fan
- Free cribs/infant beds
Bathroom
- Hair dryer
- Shower/tub combination
Entertainment
- 25-inch TV
- Cable channels
- Premium channels
More
- Access via exterior corridors
- Iron/ironing board (on request)
- Phone
- Safe
Policies
Check-in
Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The property is closed between April 04 and April 30.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: MXN 1000 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: MXN 255 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays
Guests are provided with hand sanitizer
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Elcano Acapulco
Elcano Hotel
Hotel Elcano
Hotel Elcano Acapulco
Elcano Hotel Acapulco
Elcano Resort Acapulco
Hotel Elcano Hotel
Hotel Elcano Acapulco
Hotel Elcano Hotel Acapulco
Frequently asked questions
Guest reviews
4.2
Cleanliness
4.1
Service and Staff
3.8
Amenities
3.7
Property condition
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel! We had a wonderful stay. Pros: -beautiful pool overlooking the beach, extremely clean. Part of the pool is divided as a shallow pool which is nice for sun bathing or very younger kids. -good restaurant on site, also with beachfront tables. We had both breakfast and lunch there; both good. Didn't try the buffet though. -nice little cafe to buy coffee, snacks, etc. as well -entire property very clean; staff out constantly cleaning, sweeping, mopping. Bar service at pool. -all staff members we encountered were very pleasant and polite -big balconies all have full front ocean views -palapas/ beach umbrellas and chairs included for free -lifeguard service on beach seemed very attentive -beach very clean as well, lifeguard even raked the sand. No litter at all on the beach and ocean water was crystal clear. -rooms clean and comfortable, nice classic decor Cons: -a bit older property, but still very well kept up and the blue/white mediterranean type decor made it look more classic styled and not "old" -the hot water in our shower could be a little tempermental but wasn't a big deal at most times -location is slightly farther from the main "action" of the strip but still walkable and plenty of things around. We had a car but taxis seemed plentiful as well. I would definitely recommend this hotel. For the price it was an excellent deal. We were not there during a busy time; pool could maybe become crowded if it were a busy season but for us it was great.
Stayed 3 nights in Mar 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views. Spotlessly clean. Friendly staff. Location. Large rooms.
Stayed 5 nights in Feb 2020
- Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel ya viejito, pero la limpieza de todo el hotel es evidente. El super servicio en todo momento, los precios justos, la alberca de un tamaño pequeño, pero excelente diseño. La playa muy bien,el servicio en la playa excelente. El buffet de desayuno variado y cada dia diferente, la comida rica. Las porciones de la comida son pequeñas (sobre todo los cocteles y ceviches), pero de buen sazon. Quedamos felices e invitados a volver pronto.
Stayed 3 nights in Dec 2019