Aegean Islands Vacations from $1,817

Great location, clean hotel.

I was very disappointed with my stay at the Grand Ambassador in Akrotiri, Santorini. This hotel advertises itself as a 5-star property, but my experience did not reflect that standard. The room had an ants problem. I reported it to the staff and the manager, but nothing was done to resolve the issue during my stay. It's unacceptable to ignore a basic cleanliness concern like this. Though they cleaned everyday but it never took care of the ants. They needed to hire a company and spray the property. The hotel also advertises king-size beds, but the bed in my room was actually a queen, which was misleading. The manager argued it was a king and send someone else to measure. Come to find out the bed IS a queen size. He stated that he order king size and thats what he received. I paid for a king size bed not a queen. He didnt bother of trying to find another room or make it right. In addition, several fixtures in the room were outdated or in poor condition, making the room feel poorly maintained. The property was amazing with a beautiful panoramic view. The floor staff was super friendly. For a hotel that is advertising to be 5 stars, I expected much better service, maintenance, and honesty . Unfortunately, my experience fell far short of those expectations, and I would not recommend staying here unless these issues are addressed.

The front desk charged extra for having 2 extra friends in our hotel room for a couple hours. Though the max occupancy is 3 in the room. I couldn’t believe it. It was a total of 4 of us and they were there for a couple hrs. They used no amenities of the hotel. Front desk was so rude. The hotel is very nice and clean. It’s very very windy since the hotel is high up on a hill so we didn't really enjoy the pool. But we would not stay again.

The resort was very nice and clean the room was spacious we really enjoyed our stay. The beach is amazing!