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Renaissance Aix-en-Provence Hotel

Photo gallery for Renaissance Aix-en-Provence Hotel

Primary image
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Balcony
Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board
Panoramic Room, 1 King Bed, Non Smoking, View (Skyline view) | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Overview of Renaissance Aix-en-Provence Hotel

Renaissance Aix-en-Provence Hotel

5-star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
320 Avenue Wolfgang Amadeus Mozart, (GPS Address 256 Av Perouse), Aix-en-Provence, Bouches-du-Rhone, 13100

Explore the area

  • Popular LocationPlace du Général de Gaulle8 min walk
  • Popular LocationCours Mirabeau11 min walk
  • Popular LocationPlace d'Hotel de Ville13 min walk
  • AirportMarseille (MRS-Marseille - Provence)19 min drive

Room options

About this area

Aix-en-Provence

Renaissance Aix-en-Provence Hotel is located in Couronne Urbaine, a neighborhood in Aix-en-Provence, and is in the entertainment district and near a train station. Les Allees Provencales and Cours Mirabeau are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Luberon Regional Park and Terrain des Peintres. Eurocopter and Karting de L'Etang are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Aix-en-Provence travel guideOpens in a new window
Map

What's nearby

  • Grand Theater of Provence - 4 min walk
  • Pavillon Noir - 6 min walk
  • Place du Général de Gaulle - 8 min walk
  • Cours Mirabeau - 11 min walk
  • Place d'Hotel de Ville - 13 min walk

Getting around

  • Aix-en-Provence Station - 10 min walk
  • Marseille - Provence Airport (MRS) - 19 min drive

Restaurants

  • Regina di Napoli - 2 min walk
  • Hanzo - 5 min walk
  • La Croissanterie - 6 min walk
  • Le novo - 7 min walk
  • Le cintra - 7 min walk

About this property

Renaissance Aix-en-Provence Hotel

5-star luxury hotel in the heart of Couronne Urbaine
At Renaissance Aix-en-Provence Hotel, you can look forward to a poolside bar, a terrace, and a garden. Treat yourself to a body treatment, a manicure/pedicure, or a deep-tissue massage at Spa Renaissance, the onsite spa. The onsite restaurant, Atmosph'R, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, with sun loungers and pool umbrellas
  • Continental breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A 24-hour front desk, a gift shop, and a porter/bellhop
  • Express check-in, wedding services, and luggage storage
  • Guest reviews speak highly of the breakfast, helpful staff, and walkable location
Room features
All 133 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as perks like air conditioning and bathrobes. Guests reviews speak well of the spacious rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 42-inch flat-screen TVs with cable channels
  • Refrigerators, childcare services, and electric kettles

Languages

Czech, English, French, Indonesian, Italian, Spanish, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (EUR 19 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 18 for adults and EUR 12 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Atmosph'R
  • Palm's
  • L'Avant Scene

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (4736 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body treatments
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 42-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

94% of travelers were happy with check-in
Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night, plus a deposit of EUR 35 per night
Up to 55 lbs
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: EUR 18 for adults and EUR 12 for children (approximately)
  • Secured self parking fee: EUR 19 per day
  • Pet deposit: EUR 35 per night
  • Pet fee: EUR 35 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old are allowed in the spa from 9 AM to 1:30 PM and 7 PM to 9 PM.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 7:00 AM to 9:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Aix-en-Provence Hotel
Aix-en-Provence Renaissance
Aix-en-Provence Renaissance Hotel
Hotel Aix-en-Provence
Hotel Renaissance Aix-en-Provence
Renaissance Aix-en-Provence
Renaissance Aix-en-Provence Hotel
Renaissance Hotel Aix-en-Provence
Renaissance Aix en Provence Hotel
Renaissance Aix En Provence
Renaissance Aix-en-Provence Hotel Hotel
Renaissance Aix-en-Provence Hotel Aix-en-Provence
Renaissance Aix-en-Provence Hotel Hotel Aix-en-Provence

Frequently asked questions

Does Renaissance Aix-en-Provence Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 7:00 AM–9:30 PM.

How much does it cost to stay at Renaissance Aix-en-Provence Hotel?

As of Oct 6, 2022, prices found for a 1-night stay for 2 adults at Renaissance Aix-en-Provence Hotel on Oct 16, 2022 start from $152.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Renaissance Aix-en-Provence Hotel pet-friendly?

Yes, Renaissance Aix-en-Provence Hotel allows pets with a maximum weight of up to 55 lbs per pet. There's a deposit of EUR 35 per night and a fee of EUR 35 per pet, per night.

How much is parking at Renaissance Aix-en-Provence Hotel?

Self parking is available for EUR 19 per day.

What time is check-in at Renaissance Aix-en-Provence Hotel?

Check-in is from 3 PM - midnight.

What time is check-out at Renaissance Aix-en-Provence Hotel?

Check-out is at noon.

Where is Renaissance Aix-en-Provence Hotel located?

Located in Couronne Urbaine, this luxury hotel is within a 10-minute walk of Grand Theater of Provence, Les Allees Provencales, and Pavillon Noir. Place du Général de Gaulle and Statue of Paul Cezanne are also within 10 minutes. Aix-en-Provence Station is 10 minutes by foot.

Can I cancel my reservation for free at Renaissance Aix-en-Provence Hotel and receive a full refund?

Yes, Renaissance Aix-en-Provence Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Renaissance Aix-en-Provence Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 328 out of 486 reviews
5 - Excellent 67%
Rating 4 - Good. 120 out of 486 reviews
4 - Good 25%
Rating 3 - Okay. 25 out of 486 reviews
3 - Okay 5%
Rating 2 - Poor. 5 out of 486 reviews
2 - Poor 1%
Rating 1 - Terrible. 8 out of 486 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

5/5 Excellent

Jorge J
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location.
Stayed 5 nights in Sep 2022

5/5 Excellent

David
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to the city center, staff was really nice and the restaurant was good. Only thing to notice, beds were not that comfortable to us.
Stayed 2 nights in Sep 2022

3/5 Okay

Jack
Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The restaurants and pool were quite nice, and the service great. But in 100 degree heat, the air conditioning was almost nonexistent. It was so bad that we opened the windows after dark - it was cooler outside (mid 70s after midnight) than inside! Also the ice and cold water dispensers on our floor were not working all 3 days. It took two days for the hotel to send its technician (which we requested 10 minutes after arriving in our room). The tech said the a-c system was working as designed - powered by (inevitably hot) water from the rooftop, rather than gas/freon. In other words, don’t stay here in the summer! The a/c doesn’t work when the weather is hot. (huh?) The tech also told us the ice machine did not work if people dribbled water from the (supposedly cold) water dispenser. Like all the time. Nothing here worked to keep you cool! Actually we rented a compact for a day, and found the car to be luxuriously cool.
Stayed 3 nights in Jul 2022

2/5 Poor

Gautam
Disliked: Staff & service, property conditions & facilities
Air con was noisy the first night. Upon complaining to the front desk was told there was nothing they could do. They offered to send me eat plugs. Nothing got done the next day despite several reminders. Finally in the afternoon when I asked to speak to the supervisor of the front desk staff, they fixed the noisy air con. But it didn’t really solve the problem because the aircon didn’t really cool the room. At best it acted like a fan. On a week when temperatures were in the 90’s this is not acceptable. Heard another gentleman complaining at the front desk about his room not getting cooled as well. I have stayed at this hotel on 2 prior occasions. Even though it is 8 years old, property is showing it’s age and needs a refresh. Stained carpets and upholstery. Dirty bathroom grout. Room service menu very limited. One night when I had a headache the front desk staff sent me on a 40 min wild goose chase in search of a 24 hour pharmacy even though the place they sent me to showed closing time of 10 pm which I showed them on Google. I was assured that information was incorrect. Young enthusiastic staff, somewhat inexperienced. I come to Aix for the festival. The location is great especially for concerts at the Grand Theatre de Provence. Based on this stay I will avoid the Renaissance for future stays. It is clearly not a 5 star hotel.
Stayed 5 nights in Jul 2022

4/5 Good

Mehwish, Burr Ridge
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jun 2022

5/5 Excellent

Patricia
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property . Loved the amenities , the hotel pool area in particular . Very close to the center of town, too! We’ll be back
Stayed 2 nights in Jun 2022

5/5 Excellent

Erika, Highlands Ranch
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

5/5 Excellent

Nelly
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Wonderful stay. Big and well appointed romms. 10 minute walk to the center.
Stayed 2 nights in Apr 2022

5/5 Excellent

Yehiel
Liked: Cleanliness, staff & service, property conditions &