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On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
7 outdoor pools, pool umbrellas, sun loungers
7 outdoor pools, pool umbrellas, sun loungers

Guest reviews

3.8 out of 5 Good
68 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
All inclusive
Air Conditioning
Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationAkumal Beach5 min drive
Popular LocationRiviera Maya Golf Club6 min drive
Popular LocationAktun Chen6 min drive
AirportTulum, Quintana Roo (TUY)26 min drive

Choose dates to view prices

  • Deluxe Walkout Pool King

    Room amenities

    • 376 sq ft
    • Sleeps 2
    More detailsDeluxe Walkout Pool King
  • Deluxe Tropical View Double

    Room amenities

    • 344 sq ft
    • Sleeps 4
    More detailsDeluxe Tropical View Double
  • Deluxe Pool View King

    5/5 guest room rating

    Room amenities

    • 376 sq ft
    • Sleeps 3
    More detailsDeluxe Pool View King
  • Breakfast Plan Deluxe Tropical View

    Room amenities

    • 344 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsBreakfast Plan Deluxe Tropical View
  • Sun Club Pool View King

    5/5 guest room rating

    Room amenities

    • 376 sq ft
    • Sleeps 3
    More detailsSun Club Pool View King
  • Sun Club Master Ste OceanFront Plunge K

    Room amenities

    • 969 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsSun Club Master Ste OceanFront Plunge K
  • Breakfast Plan Deluxe Pool View

    Room amenities

    • 376 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsBreakfast Plan Deluxe Pool View
  • Sun Club Ocean Front King

    Room amenities

    • 462 sq ft
    • Ocean view
    • Sleeps 3
    More detailsSun Club Ocean Front King
  • Sun Club Jr. Suite Ocean Front

    5/5 guest room rating

    Room amenities

    • 560 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsSun Club Jr. Suite Ocean Front
  • Deluxe Partial Ocean View Double

    5/5 guest room rating

    Room amenities

    • 484 sq ft
    • Partial ocean view
    • Sleeps 4
    More detailsDeluxe Partial Ocean View Double
  • Sun Club Presidential Suite

    Room amenities

    • 2476 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsSun Club Presidential Suite
  • Sun Club Ocean Front Double

    5/5 guest room rating

    Room amenities

    • 462 sq ft
    • Ocean view
    • Sleeps 4
    More detailsSun Club Ocean Front Double
  • Sun Club Pool View Double

    Room amenities

    • 376 sq ft
    • Sleeps 4
    More detailsSun Club Pool View Double
  • Sun Club Master Ste OceanFront Plunge D

    Room amenities

    • 969 sq ft
    • Ocean view
    • Sleeps 3
    • 2 Double Beds
    More detailsSun Club Master Ste OceanFront Plunge D
  • Sun Club Jr. Suite Ocean View

    5/5 guest room rating

    Room amenities

    • 560 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsSun Club Jr. Suite Ocean View
  • Deluxe Walkout Pool Double

    Room amenities

    • 376 sq ft
    • Sleeps 3
    More detailsDeluxe Walkout Pool Double
  • Deluxe Ocean Front King

    Room amenities

    • 538 sq ft
    • Ocean view
    • Sleeps 3
    More detailsDeluxe Ocean Front King
  • Run of the House

    Room amenities

    • 538 sq ft
    • Sleeps 4
    More detailsRun of the House
  • Deluxe Ocean Front Double

    Room amenities

    • 538 sq ft
    • Ocean view
    • Sleeps 4
    More detailsDeluxe Ocean Front Double
  • Deluxe Tropical View King

    Room amenities

    • 344 sq ft
    • Sleeps 3
    More detailsDeluxe Tropical View King
  • Deluxe Pool View Double

    Room amenities

    • 376 sq ft
    • Sleeps 4
    More detailsDeluxe Pool View Double
  • Deluxe Jungle View Double

    Room amenities

    • 376 sq ft
    • Sleeps 4
    More detailsDeluxe Jungle View Double
  • Deluxe Jungle View King

    Room amenities

    • 376 sq ft
    • Sleeps 3
    More detailsDeluxe Jungle View King
  • Deluxe Partial Ocean View King

    Room amenities

    • 484 sq ft
    • Partial ocean view
    • Sleeps 3
    More detailsDeluxe Partial Ocean View King

About this area

Akumal

Located in Akumal, Sunscape Akumal Beach Resorts & Spa is on the beach. The area's natural beauty can be seen at Akumal Beach and Half Moon Bay, while Xel-Há Park and Ecopark Kantun Chi are popular area attractions. Aktun Chen and Akumal Ecological Center are also worth visiting.
Visit our Akumal travel guide
View in a map
Popular Location

What's nearby

  • Akumal Beach - 5 min drive
  • Riviera Maya Golf Club - 6 min drive
  • Aktun Chen - 6 min drive
  • Hekab Be Biblioteca - 6 min drive
  • Akumal Ecological Center - 7 min drive

Getting around

  • AirportCancun Intl. Airport (CUN) - 86 min drive

Restaurants

  • Crêpe — 6 min drive
  • Cosme's Taqueria — 6 min drive
  • Tequilaville — 6 min drive
  • Imelda's Ecocina — 6 min drive
  • Loncheria Akumalito — 6 min drive

About this property

Sunscape Akumal Beach Resorts & Spa

Upscale resort on the beach, with 7 outdoor swimming pools
Spend the day playing on the beach then return to dine at one of Sunscape Akumal Beach Resorts & Spa's 6 restaurants. All rooms are individually decorated and offer hair dryers and safes. Flat-screen TVs come with cable channels, and other amenities that guests will find include desks and free toiletries.
Sunscape Akumal Beach Resorts & Spa offers 362 air-conditioned accommodations with safes and hair dryers. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
7 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

All inclusive details

All-inclusive room rates at Sunscape Akumal Beach Resorts & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Meals, snacks, and beverages included

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free valet parking

Food and drink

  • Meals, snacks, and beverages included
  • 6 restaurants and 1 coffee shop/café
  • 2 poolside bars and 8 bars/lounges
  • Coffee/tea in common area(s)

Things to do

  • 7 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Spa services

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Linens

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from March 27 2020 to September 30 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sunscape Akumal Resorts & Spa
Sunscape Akumal Beach Resorts & Spa Hotel
Sunscape Akumal Beach Resorts & Spa Akumal
Sunscape Akumal Beach Resorts & Spa Hotel Akumal
Sunscape Akumal Resorts & Spa
Sunscape Akumal Beach Resorts Spa
Sunscape Akumal Beach Resorts & Spa Resort
Sunscape Akumal Beach Resorts & Spa Akumal
Sunscape Akumal Beach Resorts Spa All Inclusive
Sunscape Akumal Beach Resorts & Spa Resort Akumal
Sunscape Akumal Beach Resorts Spa Optional All Inclusive

Frequently asked questions

Can I cancel my reservation for free at Sunscape Akumal Beach Resorts & Spa and receive a full refund?
Yes, Sunscape Akumal Beach Resorts & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Sunscape Akumal Beach Resorts & Spa cancellation policy on our site for more details about any exclusions or requirements.
Does Sunscape Akumal Beach Resorts & Spa have a pool?
Yes, this property has 7 outdoor pools and a children's pool.
Is Sunscape Akumal Beach Resorts & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sunscape Akumal Beach Resorts & Spa?
Self parking and valet parking are free at this property.
What time is check-in at Sunscape Akumal Beach Resorts & Spa?
Check-in is from 3:00 PM–midnight. Late check-in is available during limited hours.
What time is check-out at Sunscape Akumal Beach Resorts & Spa?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Are there all-inclusive benefits at Sunscape Akumal Beach Resorts & Spa?
Some rate plans available at this property are all-inclusive.
Where is Sunscape Akumal Beach Resorts & Spa located?
Nestled on the beach, this Akumal resort is 1.4 mi (2.3 km) from Riviera Maya Golf Club and 1.5 mi (2.3 km) from Akumal Beach. Akumal Ecological Center and Aktun Chen are also within 3 mi (5 km).
3.8
Good
68 reviews
5 - Excellent
20
4 - Good
28
3 - Okay
11
2 - Poor
6
1 - Terrible
3

3.8/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Stayed 2 nights in Oct 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice vacation!
We had a beach front room and loved that there was a bali bed right in our porch! It also seemed like there was a lot of Bali beds that you could use without paying for which I’ve never seen at a resort before! We also had great drinks but only okay food-definitely better than some other resorts but not a ton of options. Eveyone was friendly and we had a great massage at the spa as well! Overall, i think it’s a good deal here as we had access to every part of the resort for a reasonable price!!
Stayed 4 nights in Mar 2020

4/5 Good

Traveled with partner, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff & the check in process. Everyone was pleasant and friendly and hands on every time I needed something. The staff went above and beyond to accommodate me my husband and I.
Stayed 4 nights in Mar 2020

4/5 Good

Stayed 7 nights in Mar 2020

4/5 Good

Traveled with group
Happy face iconLiked: Cleanliness, staff & service
Right on the beach beautiful environment wonderful staff
Stayed 7 nights in Mar 2020