Al Mesallah East Vacations from $1,217

This hotel was just an average experience. The staff and service was above and beyond, however the WiFi was horrible. They had multiple networks and would randomly stop working and would ask you to sign in every time. The AC was barely working as well. The door to the balcony didn’t close properly and would let out whatever air the AC managed to cool. The lobby and the hallways were hot and humid. The water pressure however was great compared to other hotels in Egypt. The best part about the hotel was the location.

A great place with good customer service, staff very friendly and helpful can do better with newer flooring

Our experience at this hotel was perfect. This hotel is located in Alex west which is just the perfect distance away from all the hustle and bustle of the city. The staff were extremely friendly and helpful throughout our stay. Our room was great too and had all the amenities that we needed. I would definitely stay here again the next time I’m in Alexandria.

I’d like to first say that this is a nice hotel and the beach is crazy beautiful. Literally the best beach I’ve ever been to and I’ve been to 40+ countries. The majority of the staff work really hard and want to make guests happy. That said, the hotel is extremely overpriced. The hotel is nice but relatively average in terms of decor - nothing very luxurious. Also, the food is above average but not excellent or out of this world, which one would not expect after paying $600/night. The food halls are very crowded to the point that it is overwhelming and uncomfortable. The employee who books the restaurant reservations made me uncomfortable because he was pushing for a positive review and flirting with female guests. What is included in terms of dining in the main hall versus pier restaurants is unclear. Lastly, when we checked out, they made us wait approximately 40 minutes in the reception - refusing to let us leave the hotel - as they reviewed the rooms for any missing items. After spending $2000+ for two rooms for two nights, they confronted us for a missing tea spoon. It seemed like they were accusing us of theft but we never took the spoon. Why would I take a used steel tea spoon worth less than $5 when I paid over $2000? We could have gone to Greece, Cyprus, or Spain for less than this hotel. This isn’t reasonable and I have never experienced this in any hotel in the world and I’ve been to top hotels in Europe, Asia, and South America. I won’t visit again personally.

We had a wonderful stay at Rixos Alamein! The hotel is fantastic — warm, welcoming, and truly focused on hospitality. The food was excellent, with plenty of variety to suit everyone’s preferences. Our room was spotless and very comfortable. One of the highlights for us was the kids’ activities — the bubble show, face painting, and the animation team were amazing. Our daughter had a blast and was kept entertained the entire time, which made the stay even more special for us. We’re really grateful for such a memorable experience and would absolutely come back again. Only small suggestion: it would be great to have a few more waiters around the pool and beach areas.