Comfort, luxury, and security
The Trident Hotel Mumbai, Nariman Point understands how to extend true hospitality. My experience was first class all the way, from the driver who picked me up at the airport,(as well as the driver who took me back to the airport), to the extra security at the hotel, the privacy of the gated entrance, the front desk staff who went above and beyond the call of duty. The hair salon gave me a beautiful haircut and head massage and pedicure, all excellent, and the staff in the business center were able to solve a problem I was having online with my airline boarding pass being able to print. One of the front desk staff actually took the time to walk me through the maze of the hallways in the shopping arcade and show me the easiest way to get to an atm at a bank nearby. Enjoyed the lovely fitness center every morning and also enjoyed having the shopping mall connected to the hotel. The Franjpani restaurant was a delight, as were their terrific staff. Can't say enough good things about this hotel and will stay again when in Mumbai.