Get an overview of this hotelLuxury hotel with full-service spa and free breakfast


Located in the heart of Almaty, this luxury hotel is within 2 mi (3 km) of Almaty Opera House, Almaty Central Stadium, and Republic Square. Almaty Cathedral and National Museum of Kazakhstan are also within 2 mi (3 km).

Hotel Features

Along with a full-service spa, this hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite.

Room Amenities

All 237 rooms boast deep soaking tubs and offer free WiFi and balconies. Sofa beds and sitting areas are standard, as are LCD TVs with satellite channels.

Renovations & Closures

The following facilities will be closed from 21 August 2016 to 22 September 2016 (dates subject to change):
  • Sauna

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Rixos Almaty Hotel features an indoor pool and a sauna. The hotel offers a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Public areas are equipped with complimentary high-speed wireless Internet access.

Business amenities at this 5-star property consist of a business center, limo/town car service, and meeting rooms. Event facilities measuring 1478 square feet (137 square meters) include a conference center. This luxury hotel also offers a children's pool, a fitness center, and spa services. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking is available on site. The property may provide extended parking privileges to guests after check-out (surcharge).

Rixos Almaty Hotel has designated areas for smoking.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Total number of rooms - 237 
  • Number of floors - 10 
  • ATM/banking 
  • Bar/lounge 
  • Business center 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Free breakfast 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Designated smoking areas (fines apply) 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 6 
  • Multilingual staff 
  • Garden 
  • Terrace 
  • Porter/bellhop 
  • Luggage storage 
  • Train station pickup (surcharge) 
  • Free self parking 
  • Conference center 
  • Conference space size (meters) - 137 
  • Number of meeting rooms - 6 
  • Year Built 2009 
  • Area shuttle (surcharge) 
  • Number of restaurants - 1 
  • Conference space size (feet) - 1478 
  • Sauna 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Steam room 
  • Children's pool 
  • Indoor pool 
  • Turkish bath/Hammam 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Sofa bed  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking

Room Amenities

  • Separate sitting area 
  • Balcony 
  • Air conditioning 
  • Ceiling fan 
  • In-room climate control (air conditioning) 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Separate bathtub and shower 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • Desk 
  • In-room safe 
  • Iron/ironing board (on request) 
  • Sofa bed 
  • Cribs/infant beds available 
  • Blackout drapes/curtains 
  • Satellite TV service 
  • HDTV 
  • Free WiFi 
  • Room service (24 hours) 
  • Pillow menu 
  • LCD TV 

Where to Eat

A complimentary breakfast is offered.

Brasserie - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Reservations are required.

24-hour room service is available.

Nearby Things to Do

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Snowboarding nearby 
  • Fitness classes on site 
  • Pilates classes on site 
  • Yoga classes/instruction on site 

Spa Services

Rixos Royal Spa has 6 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Aromatherapy treatments 
  • Ayurvedic treatments 
  • Body scrubs 
  • Body treatments 
  • Body wraps 
  • Couples treatment rooms 
  • Facial treatments 
  • Manicures and pedicures 
  • Massages 
  • Number of treatment rooms 6 
  • Sauna in spa 
  • Spa tub in spa 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 2 PM

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available.


  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Minimum Spring Break check-in age is 18 years old.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No pets or service animals allowed

Parking height restrictions apply


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: KZT 10000 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Almaty hotel Rixos
  • Almaty Rixos
  • Almaty Rixos hotel
  • hotel Rixos Almaty
  • Rixos Almaty
  • Rixos Almaty hotel
  • Rixos hotel Almaty
  • Rixos Almaty Hotel Almaty

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

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