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Expedia Verified Reviews
Wonderful!
4.5 of 5 guest rating
Room type Options Nightly price Book
Deluxe Room
Room with view
344 square feet
1 King Bed 2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Premium Room, 1 King Bed
Room with view
516 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Family-friendly hotel with full-service spa and free breakfast

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Indoor pool
Business center

Location

This family-friendly Almaty hotel is located in the business district, within a 15-minute walk of St Nicholas Cathedral, Nedelka Park, and Almaty Opera House. Zenkov Cathedral and MEGA Park are also within 1 mi (2 km).

Hotel Features

Along with a full-service spa, this hotel has an indoor pool and a health club. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite.

Room Amenities

All 237 rooms boast deep soaking tubs and offer free WiFi and balconies. Sofa beds and sitting areas are standard, as are LCD TVs with satellite channels.

Languages Spoken

  • English

Show all languages

Renovations & Closures

The property will be renovating from 17 June 2019 to 01 September 2019 (completion date subject to change). The following areas are affected:

  • Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Rixos Almaty Hotel features an indoor pool and a health club. The hotel offers a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and limo/town car service. Event facilities measuring 1478 square feet (137 square meters) include a conference center. This luxury hotel also offers a children's pool, a sauna, and spa services. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking is available on site. The property may provide extended parking privileges to guests after check-out (surcharge).

Rixos Almaty Hotel has designated areas for smoking.

  • Bar/lounge
  • Elevator/lift
  • Fitness facilities
  • Indoor pool
  • 24-hour front desk
  • Business center
  • Turkish bath/Hammam
  • Porter/bellhop
  • Free self parking
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Computer station
  • Conference space size (meters) - 137
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Train station pickup (surcharge)
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Designated smoking areas
  • Total number of rooms - 237
  • Number of floors - 10
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Coffee/tea in common areas
  • Designated smoking areas (fines apply)
  • Full-service spa
  • Free breakfast
  • Conference space
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Meeting rooms
  • Year Built - 2009
  • Coffee shop or café
  • Free WiFi
  • Steam room
  • Sauna
  • Health club
  • Children's pool
  • Area shuttle (surcharge)
  • Spa services on site
  • Number of restaurants - 1
  • Conference space size (feet) - 1478
  • Laundry facilities
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Russian

Parking

Free self parking

Room Amenities

Rixos Almaty Hotel offers 237 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas and include sofa beds. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Iron/ironing board (on request)
  • Phone
  • Turndown service
  • Free bottled water
  • Ceiling fan
  • Pillow menu
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • LCD TV
  • Hair dryer
  • In-room safe
  • Number of bathrooms - 1
  • Satellite TV service
  • Room service (24 hours)
  • HDTV
  • Free WiFi
  • Blackout drapes/curtains
  • Desk
  • Deep soaking bathtub
  • Rainfall showerhead
  • Slippers
  • Heating
  • Separate sitting area
  • Sofa bed
  • Separate bathtub and shower
  • Cribs/infant beds available
  • Balcony

Where to Eat

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM.

Brasserie - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Reservations are required.

24-hour room service is available.

Nearby Things to Do

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Fitness classes on site
  • Downhill skiing nearby
  • Cross-country skiing nearby

Spa Services

Rixos Royal Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Cribs (infant beds) are available.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No pets or service animals allowed

Parking height restrictions apply

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 12000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Almaty hotel Rixos
  • Almaty Rixos
  • Almaty Rixos hotel
  • hotel Rixos Almaty
  • Rixos Almaty
  • Rixos Almaty hotel
  • Rixos hotel Almaty
  • Rixos Almaty Hotel Almaty

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Parking height restrictions apply.

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