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"Fantastic comfortable hotel - Lovely, tastefully decorated rooms which were warm, cozy and spacious . The staff were fantastic and friendly and extremely informative and helpful . We enjoyed our meals in the bistro including breakfast in 3 mornings and an evening meal - the food was delicious and every attention to detail was given. We were very impressed with all aspects of our stay and will definitely book again when back in Northumbria!"

"Fabulous stay, room was amazing staff were really lovely"

"Great facilities. "

"Room spotleas and night of nye amazing. Thankyou Tracey for a fab end to 2025"

"A really lovely hotel. Friendly and helpful staff, very well maintained and spotless hotel, our room was spacious with a fantastic terrace overlooking the castle, large well appointed bathroom. Excellent food in the restaurant. My wife is coeliac and they knew exactly how to cater for her dietary requirements, nothing was too much trouble. And the location is perfect, across the road from the castle and short walk to the local shops, bars and restaurants. Will definitely stay here again "

"Absolutely love this place, can’t fault the rooms, the staff or the amenities. Handy location and friendly ‘can’t do enough’ attitude. We’ll be back again I’m sure. "

"Staff are so friendly. Nothing was too much trouble. The hotel and rooms are beautiful ly appointed. "

"Very clean room, staff very polite and courteous. Olympic dining room magnificent!"

"Every thing was satisfactory, we really enjoyed our stay thank you."