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“La palabra que mejor define a este hotel es excelencia. El personal super amable, siempre dispuesto a ayudar con una sonrisa. La limpieza magnífica. La comida espectacular igual que sus instalaciones. Su director una hormiguita siempre trabajando y pendiente de todos los detalles para hacer una estancia agradable a todos. Una mención especial para Arizana . Siempre dispuesta a ayudar con gran sonrisa. Gracias por todo!!! Volveremos!!!”

“This is a half-renovated hotel being marketed as luxury. In fact, its previous name is still visible throughout the premises, and in some cases hastily plastered over with a sticker. We booked one of the cheaper rooms, but were surprised by how poor the quality was. The mattress was terrible — we could feel every spring despite both of us weighing 80 and 50kg. The pillows were extremely lumpy and felt like they were filled with cotton balls. The air-conditioning in the room was useless as...

“Me gustó especialmente la profesionalidad del personal y las instalaciones”

“Wow, wow wow... We booked Uzenie wondering if the rave reviews were too good to be true. There are not. The hotel is exceptional - we have stayed in many places all over the world and Uzenie is genuinely the best. What makes it so fantastic are the amazing staff - their attitude and attention to detail was exemplary. They really go out of their way to be helpful - a few examples: my husband had some important work calls but the rooms are not set up with desks but one of the managers gave up...