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“Me gustó especialmente la profesionalidad del personal y las instalaciones”

“La palabra que mejor define a este hotel es excelencia. El personal super amable, siempre dispuesto a ayudar con una sonrisa. La limpieza magnífica. La comida espectacular igual que sus instalaciones. Su director una hormiguita siempre trabajando y pendiente de todos los detalles para hacer una estancia agradable a todos. Una mención especial para Arizana . Siempre dispuesta a ayudar con gran sonrisa. Gracias por todo!!! Volveremos!!!”

“This is a half-renovated hotel being marketed as luxury. In fact, its previous name is still visible throughout the premises, and in some cases hastily plastered over with a sticker. We booked one of the cheaper rooms, but were surprised by how poor the quality was. The mattress was terrible — we could feel every spring despite both of us weighing 80 and 50kg. The pillows were extremely lumpy and felt like they were filled with cotton balls. The air-conditioning in the room was useless as...

“Das hotel sehr modern und toll angelegt. Wir hatten ein schönes Zimmer dadurch einen super Urlaub. Ein kleiner Tipp-beim Abendessen war es unruhig, man fühlte man sich sehr gehetzt. Schade.”

“Wow, wow wow... We booked Uzenie wondering if the rave reviews were too good to be true. There are not. The hotel is exceptional - we have stayed in many places all over the world and Uzenie is genuinely the best. What makes it so fantastic are the amazing staff - their attitude and attention to detail was exemplary. They really go out of their way to be helpful - a few examples: my husband had some important work calls but the rooms are not set up with desks but one of the managers gave up...