Andover Nature Reserve Vacations from $3,447

As I checked in at night, my first impression of the property and amenities was not a fair evaluation. I will put this first for the readers. The grounds and this property during the daylight was splendid. Breakfast was a good experience as well. I do encourage a walkabout during the daylight to fully appreciate the flora and fauna around. The pool and bar area, water features, etc. However, I checked in at night and I was disappointed in 3 things upon check in, and fairly so. 1) WiFi.. Upon check-in I was informed that wifi was only available in the lobby of the property. Would not have been a real issue if that would have been noted in the description and if the walk to my chalet was not so far at night. Chalets are spread around the grounds. 2) Restaurant..while there is a restaurant, it was still a walk to the restaurant to order then a walk back with the food. I was not prepared for this as I had packed my computer, camera, etc to do work and did not feel safe walking around at night with this equipment on my back searching for food. My expectation was that it would be in the lobby. The dinner experience should be similar to the breakfast experience..where you order in the lobby, sit and work or wait, and the food is then prepared and delivered by staff. 3) Bed sheets were stained when I finally did get to my chalet. This is 100% unacceptable under any circumstances. The stains were visible and I slept on the duvet and extra blanket.

From the moment we arrived we were greeted with warm hospitality. Everyone was extremely warm and welcoming. The lodge was huge, beautifully decorated, whomever curated their guest’s experience deserves a standing ovation. The food was delicious, the game drive was fun and exciting. We highly recommend as the service and experience exceeded our expectations.