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SureStay Plus Hotel by Best Western AC LUXE Angeles City

3.5 star property
Comfortable hotel, walk to Walking Street

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for SureStay Plus Hotel by Best Western AC LUXE Angeles City

Outdoor pool
Exterior
Superior Room, 1 Queen Bed, Non Smoking (Shower Only) | Minibar, in-room safe, desk, laptop workspace
Lobby
Reception
Reviews
8.8

Excellent

Popular amenities

  • Bar
    BarBar
  • Pool
    PoolPool
  • Breakfast available
    Breakfast availableBreakfast available
  • Parking included
    Parking includedParking included
  • Room service
    Room serviceRoom service
  • Housekeeping
    HousekeepingHousekeeping

Explore the area

Map
8-3 Surla St, Angeles City, 2009
  • Popular LocationCasino Filipino6 min walk
  • Popular LocationWalking Street6 min walk
  • Popular LocationSM City Clark12 min walk
  • AirportAngeles City (CRK-Clark Intl.)21 min drive
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Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Shower Only)

Deluxe Room, 1 King Bed, Non Smoking (Shower Only) | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking (Shower Only)

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Shower Only)

Superior Room, 1 Queen Bed, Non Smoking (Shower Only) | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed, Non Smoking (Shower Only)

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Angeles City

SureStay Plus Hotel by Best Western AC LUXE Angeles City is located in Balibago, a neighborhood in Angeles City. Travelers who have shopping on the agenda can visit Walking Street and SM City Clark. Satusuku Surf and Nayong Pilipino are also worth visiting.
Visit our Angeles City travel guideOpens in a new window

What's nearby

  • Casino Filipino - 6 min walk
  • Walking Street - 6 min walk
  • SM City Clark - 12 min walk
  • Nepo Mall - 4 min drive
  • Holy Angel University - 4 min drive

Getting around

  • Clark Intl. Airport (CRK) - 21 min drive

Restaurants

  • ‪Eggs N' Brekky - ‬4 min walk
  • ‪Tequila Reef Cantina - ‬4 min walk
  • ‪Susie's Cuisine - ‬4 min walk
  • ‪Fortune Hong Kong Seafood Restaurant - ‬4 min walk
  • ‪Royal Indian Curry House - ‬5 min walk

About this property

SureStay Plus Hotel by Best Western AC LUXE Angeles City

Hotel located in Balibago
SureStay Plus Hotel by Best Western AC LUXE Angeles City is located close to Walking Street and SM City Clark, and provides a coffee shop/cafe, an outdoor entertainment area, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center and a restaurant.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), express check-out, and outdoor furniture
  • Smoke-free premises, a front-desk safe, and a 24-hour front desk
  • Guest reviews give good marks for the helpful staff
Room features
All 56 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas.
More amenities include:
  • Bathrooms with rainfall showers and bidets
  • TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: PHP 300 for adults and PHP 300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: PHP 20.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately PHP 300 for adults and PHP 300 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

No pets and no service animals are allowed at this property

Property is also known as

SureStay Plus Hotel by Best Western AC LUXE Angeles City Hotel

Frequently asked questions

Does SureStay Plus Hotel by Best Western AC LUXE Angeles City have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at SureStay Plus Hotel by Best Western AC LUXE Angeles City?

As of Jun 19, 2024, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western AC LUXE Angeles City on Jul 4, 2024 start from $47.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus Hotel by Best Western AC LUXE Angeles City pet-friendly?

No, pets are not allowed at this property.

How much is parking at SureStay Plus Hotel by Best Western AC LUXE Angeles City?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western AC LUXE Angeles City?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at SureStay Plus Hotel by Best Western AC LUXE Angeles City?

Check-out is at noon.

Where is SureStay Plus Hotel by Best Western AC LUXE Angeles City located?

Located in Balibago, this hotel is within a 10-minute walk of Casino Filipino and Walking Street. Clark Freeport Zone and SM City Clark are also within 15 minutes.

Reviews

8.8

Excellent

Rating 10 - Excellent. 52 out of 99 reviews" "
Rating 8 - Good. 32 out of 99 reviews" "
Rating 6 - Okay. 11 out of 99 reviews" "
Rating 4 - Poor. 2 out of 99 reviews" "
Rating 2 - Terrible. 2 out of 99 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

James, Converse

Liked: Cleanliness, staff & service
The place is nice for a short trip.
Stayed 2 nights in May 2024

8/10 Good

Oliver

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Estela

Stayed 4 nights in Nov 2023

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked that the Wifi did not drop out, the cleaners would video tape themselves cleaning the rooms which is good for security purposes. the indoor pool looked very nice. My only concern which is in no way a fault on the Hotels end was that the street locals would try petty theft tactics
Stayed 3 nights in Nov 2023

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities
I would like to say that the staff was the friendliest of the hotels that i have stayed in the entire country. The hotel was undergoing some improvements that made rating it any higher a bit improbable. I think a higher rating scale would improve the ratings by me. At any rate my overall rating would be about 4.3 or 4.4.
Stayed 3 nights in Nov 2023

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good one.
Was a great stay Rio and Ed where very helpful. The room was clean. Parking was a bit problematic as they are limited. Hotel is right infront of the road so not much parking spot. But overall it was a pleasant stay.
Stayed 3 nights in Nov 2023

10/10 Excellent

jamarquis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff Was Really helpful and a pleasure to speak with. Everything was in walking distance as well. Will definitely stay here again 9/10

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the entire staff to be really nice. Particularly I want to thank Eds, Lorna, Kris, and Sandra for being so helpful during my stay. I would definately stay there again. :)
Stayed 17 nights in Aug 2023

8/10 Good

Vellie

Liked: Cleanliness, staff & service, amenities
It is roomy and well laid out but the lights and air conditioning units were not working well. Superior services of the staff to name a few: Roze, Sandra, Mike, Eds, Lorna and Joel. The breakfast food is so greasy but the attendant is quick and respectful.
Stayed 3 nights in Aug 2023

10/10 Excellent

troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff so friendly and they know me by name. If I needed anything they were there. They kept my room clean, fresh towels. I will come here again. The prices was good when I booked the room. If any of my friends decide to come to the Philippines In Angeles city I definitely will recommend this hotel to them. Also I think every staff member should be rewarded from morning to evening shifts. If any person that stayed here and gave a bad review they’re are lying!! Once again this place is awesome!!!
Stayed 5 nights in Aug 2023

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable stay in spacious, modern and clean rooms. Comfortable bed, good shower and decent wifi. The gem of the stay was the staff, always friendly and helpful even going out of their way to help with a few things I needed to do.
Stayed 7 nights in Aug 2023

10/10 Excellent

Micaela

Liked: Cleanliness
Comfy beds!
Stayed 3 nights in May 2023

8/10 Good

Jonathan

Liked: Staff & service, amenities, property conditions & facilities
I feel the staff could have been better utilized. During my stay there seemed to be idle staff members congregating around the facility with very little guidance from management. It began to get ackward swimming in the pool while eight staff members are either staring at you fron the balcony or the kitchen area. Also the staff members who work by the bar and kitchen should receive additional training on proper hygene practices. While I was eating my meal I witnessed one of the staff popping their pimples while looking at his reflection in the mirror by the bar. It was quite unappetizing.
Stayed 11 nights in May 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel. Quiet and comfortable. Very friendly and professional staff. The pool was a nice feature.
Stayed 2 nights in May 2023

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SureStay is totally awesome. The staff is friendly and courteous. The property is well maintained. Would highly recommend SureStay.
Stayed 10 nights in Feb 2023

2/10 Terrible

Manoj

Disliked: Staff & service
Stayed 8 nights in Feb 2023

10/10 Excellent

Harold

Stayed 1 night in Feb 2023

10/10 Excellent

GENE

Liked: Cleanliness, staff & service, property conditions & facilities
Property was okay!! The WiFi very slow. Okay location.
Stayed 3 nights in Jan 2023

10/10 Excellent

William

Stayed 1 night in Dec 2022

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place awesome. Friendly and helpful staff. Will definitely stay here again when I return to the Philippines in June 2023. Highly recommended!!!!

10/10 Excellent

frank, jacksonville

Liked: Staff & service, amenities, property conditions & facilities
A new shiny modern hotel which was very pleasant to star in. bar a restaurant downstairs, very comfortable room highly recommend.
Stayed 3 nights in Aug 2022

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were satisfactory and quite comfortable. Close to the main road and the entertainment venues. Decent restaurant. No hot water in the shower or sinks though and the internet seemed sketchy but that may be partly my laptop. They will ask for a $2000 peso deposit on check in. Breakfast is extra. Otherwise I would recommend.
Stayed 1 night in Jul 2022

10/10 Excellent

Diana, Brooklyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved staying in this hotel! So much so that we were so close to extending another night. The staff were friendly, always ready to help and the room was flawless. Love the bed and pillows! And the little Covid amenity kit that had (face mask, alcohol spray, wipes) They even had slippers ! Highly recommended. Will definitely stay again!
Stayed 1 night in Jul 2022

10/10 Excellent

Terry

Stayed 1 night in Jul 2022

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful and professional. They trruly care about your stay at this fine hotel. This is an excellant hotel. A 4 star hotel that acts like a 5 star. Excellent rooms and modern. I would recommend this hotel to anybody. In minor problem is that sometimes in get to get a little noisy, but not that much.
Stayed 1 night in Jul 2022