“Suite à ma réservation pour faire une surprise à ma conjointe, j’ai eu la désagréable nouvelle de découvrir que le jacuzzi de la terrasse était vide. Nous avons essayé de communiquer pour arranger la situation avec la réception et d’obtenir un dédommagement, mais aucun geste de remboursement n’a été effectué de leur part. Aucune aide de expédia non plus.”
“Beautiful hotel with amazing food and staff. Our butler, Maricel, was incredibly attentive and she made our stay truly terrific. We will be back and would recommend the Six Senses to everyone. Great for couples and families!”
“The property is tucked away from the main street, which makes it a bit difficult to locate at first. However, once inside, the setting is quite pleasant. The view from the room overlooking the river and the small local park adds a charming touch and creates a relaxing atmosphere.
On the service side, communication can be challenging as the staff are not able to speak English. Additionally, the breakfast arrangement needs improvement. The process is confusing and service is noticeably slow — it……