Hotel Convento Santa Catalina

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Deluxe Double Room, Garden View, Courtyard Area | Premium bedding, Tempur-Pedic beds, minibar, in-room safe
Deluxe Double Room, Garden View, Courtyard Area | Premium bedding, Tempur-Pedic beds, minibar, in-room safe
Deluxe Triple Room, Garden View, Courtyard Area | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Overview of Hotel Convento Santa Catalina

Hotel Convento Santa Catalina

3.5 star property

3.8/5 Good

Top rated for cleanliness (4.0/5)

Popular amenities

  • Free WiFi
  • Pet friendly
  • Spa
  • Restaurant
  • Breakfast available
  • Business services
Map
5ta. Avenida Norte No. 28, Antigua Guatemala, Sacatepequez, 3001

Explore the area

  • Popular LocationCentral Park3 min walk
  • Popular LocationAntigua Guatemala Cathedral6 min walk
  • Popular LocationJade Maya Factory and Museum11 min walk
  • AirportGuatemala City (GUA-La Aurora Intl.)81 min drive

Choose dates to view prices

About this area

Antigua Guatemala

Located in Antigua Guatemala, Hotel Convento Santa Catalina is in the historical district. Old Textile Museum and Choco Museum are cultural highlights, and travelers looking to shop may want to visit Nim Po't Traditional Textiles Center and Jade Maya Factory and Museum. Enjoy the great outdoors with ziplining, hiking/biking trails, and ecotours, or hop on a moped rental nearby and explore all the area has to offer.

What's nearby

  • Santa Catalina Arch - 1 min walk
  • Nim Po't Traditional Textiles Center - 1 min walk
  • Central Park - 3 min walk
  • Antigua Guatemala Cathedral - 6 min walk
  • Jade Maya Factory and Museum - 11 min walk

Getting around

  • La Aurora Intl. Airport (GUA) - 86 min drive

Restaurants

  • El Sabor del Tiempo - 2 min walk
  • Quesos y Vinos - 2 min walk
  • Bistro Bourbon - 2 min walk
  • Kafka - 2 min walk
  • La Nueva Fonda - 3 min walk

About this property

Hotel Convento Santa Catalina

3.5-star historic inn in a shopping district, rejuvenated in 2018
A roundtrip airport shuttle, a terrace, and shopping on site are just a few of the amenities provided at Hotel Convento Santa Catalina. Treat yourself to a sports massage or other spa services. The onsite international cuisine restaurant, Del Arco, features garden views and brunch. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this inn include:
  • Outdoor pool access with sun loungers
  • Cooked-to-order breakfast (surcharge), an area shuttle, and an area shuttle
  • A TV in the lobby, a reception hall, and a 24-hour front desk
  • Luggage storage, barbecue grills, and outdoor furniture
  • Guest reviews say great things about the helpful staff and location
Room features
All 25 individually furnished rooms offer comforts such as premium bedding and first-run movies, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Tempur-Pedic beds and free cribs/infant beds
  • Bathrooms with designer toiletries and tubs or showers
  • 32-inch LED TVs with premium channels and first-run movies
  • Wardrobes/closets, separate sitting areas, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for USD 10 per night; reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge) up to 1 kilometers
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: USD 7 for adults and USD 6 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Del Arco

Things to do

  • Access to nearby outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa services

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Free children's club
  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (400 square feet)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Communal living room
  • Designated smoking areas
  • Renovated entire property - August 2018
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds
  • Portable fan
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LED TV
  • Cable channels
  • First-run movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Separate sitting area

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: USD 7 for adults and USD 6 for children (approximately)
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 10 per night (2625 ft away)
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 15 (subject to availability)
  • Credit card charges are subject to a surcharge of 6 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Hotel Convento Santa Catalina Antigua Guatemala
Hotel Convento Santa Catalina
Convento Santa Catalina Antigua Guatemala
Convento Santa Catalina
Convento Santa Catalina Inn
Hotel Convento Santa Catalina Inn
Hotel Convento Santa Catalina Antigua Guatemala
Hotel Convento Santa Catalina Inn Antigua Guatemala

Frequently asked questions

Does Hotel Convento Santa Catalina have a pool?

Yes, this property has outdoor pool access.

How much does it cost to stay at Hotel Convento Santa Catalina?

As of Sep 24, 2022, prices found for a 1-night stay for 2 adults at Hotel Convento Santa Catalina on Sep 25, 2022 start from $55.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Convento Santa Catalina pet-friendly?

Yes, this property allows cats and dogs (limit 1 per room). There's a fee of USD 10 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel Convento Santa Catalina?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hotel Convento Santa Catalina?

Check-out is at noon. Late check-out is available for USD 15 (subject to availability).

Does Hotel Convento Santa Catalina provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 45 per vehicle applies.

Where is Hotel Convento Santa Catalina located?

This family-friendly Antigua Guatemala inn is located in the historical district, steps from Santa Catalina Arch, Nim Po't Traditional Textiles Center, and La Merced Church. Central Park and El Fotografo Gallery are also within 5 minutes.

Can I cancel my reservation for free at Hotel Convento Santa Catalina and receive a full refund?

Yes, Hotel Convento Santa Catalina offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Convento Santa Catalina cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 63 out of 184 reviews
5 - Excellent 34%
Rating 4 - Good. 55 out of 184 reviews
4 - Good 30%
Rating 3 - Okay. 34 out of 184 reviews
3 - Okay 18%
Rating 2 - Poor. 21 out of 184 reviews
2 - Poor 11%
Rating 1 - Terrible. 11 out of 184 reviews
1 - Terrible 6%

4.0/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

3.6/5

Property conditions & facilities

4.0/5

Eco-friendliness

2/5 Poor

Edgar
Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location is great but Rooms are very old and they were liking water from the roof 😬
Stayed 2 nights in Jul 2022

3/5 Okay

Verified traveler
Traveled with group
Liked: Cleanliness, staff & service
Active, loud, family oriented
First time I stayed here. It’s an ok hotel. Staff was very nice. They have 24 hour front desk. Music was really loud until 6:30 pm. I was expecting a quiet hotel with grandeur. It is a family oriented, active place. So it wasn’t bad, just not what I wanted. It’s more of a budget class. No drinking water in the rooms. Had to go out at night to find bottled water. Otherwise, if I changed my expectations it would have been fine.
Stayed 1 night in Jun 2022

2/5 Poor

Marlon
Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
No ac No Pool
Stayed 1 night in May 2022

4/5 Good

Herberth
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average quality, quality/price ratio ok.
Stayed 2 nights in May 2022

5/5 Excellent

Carlos
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room and the restaurant. The area is clean and order
Stayed 1 night in May 2022

5/5 Excellent

Christian
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 2 nights in Apr 2022

3/5 Okay

MARIA
Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is in the BEST location, the staff was super friendly as well. But the rooms are super noisy ... literally is like you are sharing the room with other guests, yo can heard EVERYTHING from the other rooms. Also the wifi was not working at all. I would not recommned the hotel honestly, so sad because the staff and the gardens were amaizng.
Stayed 2 nights in Apr 2022

5/5 Excellent

Edwin
Stayed 1 night in Apr 2022

5/5 Excellent

Carlos
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

3/5 Okay

Verified traveler
Liked: Cleanliness, staff & service
The front desk associates were very friendly and helped with all of the questions that I had, however, the wifi connection was horrible. Couldn’t connect to the wifi in my room, had to go to the courtyard to use wifi and even then it was really slow. This made it difficult to get work done.
Stayed 2 nights in Mar 2022