Appalachian Mountains Chalets

"Great location in downtown. "

"Room was very nice and when I needed something they were right there Only complaint is no room service"

"The shower has jets that were not clean and you could see the "scum buildup". The overflow drain in the sink was coated with "black crud". I had to clean it before I would brush my teeth. And I wouldn't even use the tub. Also, the food at Soco Smokehouse was not any better. The turkey was very dry and the sausage was over smoked and the ends were hard. The brisket needed longer in the smoker the white marveling was not cooked. Very disappointing. We stay there frequently, but I will rethink in the future."

"Everything was great besides the pool needed some attention. Had a great view of gatlinburg"

"Would recommmend and will go back for next visit. "

"Clean room, Beautiful landscaping, Breakfast was great."

"When we first arrived, the carpet was damp in some areas. When calling the front desk, they said that they do spot clean in some areas. But it was enough to wet the socks. It was a beautiful view of the river. Actually enjoyed the campfire from across the river., at the campground. The breakfast was really good. Overall, it was a nice day and a great sleep. Unfortunately, we woke to not one, but two fire alarms. No fault of the property, someone's child was pulling the alarm. It put a small damper in our stay, but it did not affect how we felt about the property."

"Very clean and nice staff. Lots of activities for the kids."

"The hotel was beautiful downstairs and the staff brilliant. Our room was nicely decorated with an amazing bathroom. It was a 'room with a view'. There was a mountain, but mainly a view of the noisy highway. Unfortunately the room smelt very 'doggie' and there were several suspicious looking yellow stains on the carpet. We should have asked for another room but we were on a tight schedule and only there for one night. Thankfully the beds were clean and comfortable."