Ratings based on 154 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by Ivan
La Spezia
Posted Apr 9, 2017 on HotelsAlbergo Serena is located up in the mountains with ~10 minutes of curvy roads, but the views are spectacular! Their facilities are somewhat new, it's looks like it used to be a house and they added some rooms but well planned. Their staff are friendly and attentive. Breakfast buffet was delicious with pastries, jams, cereals, salami, cheese, and even a make your own waffles machine!!! There's a local restaurant (Giova) located about 300 meters from them that it was awesome! Everything we had was very tasty with local beer.
by A verified traveler
beautiful comfort paired with a great breakfast
Posted Oct 28, 2016 on HotelsSo very amazing. Bed was comfortable, room was spacious, bathroom was mind blowing! The shower had a rainfall shower head as well as a muscle massager. The whole place was amazing, but the breakfast was the show stopper. There was such a fantastic variety of foods, and it was all locally sourced. After a few weeks of the traditional French and Italian breakfasts of breads and espresso, the hotel provided a cornucopia of delicious fresh foods. I would continue to recommend this hotel without hesitation.
by A verified traveler
Posted Sep 24, 2016 on Hotels
by Fuat from Boston
OK Stay, good location
Posted Jul 25, 2015 on HotelsPros:
- Nice views, olive trees.
- Short drive to train station for Cinque Terre visit.
- Good enough breakfast
- Free parking
Cons:
- Hard to find front desk. They were only there when we were check-in. Afterwards, we couldn't find them. You need to have a phone to reach out them.
- AC is paid ($5). Rooms has AC but you need to give 5 dolars to have the remote controller, and leave $50 deposits. We have slept with open windows. Hotel is at high altitude so without AC it was OK.
- Linens and towels were clean but not same for bathroom.Only shampoo was provided, no soap; especially shower was not clean.Bathroom needs some maintanence.
- They donot have enough power sockets - you would need them to charge your phone/tablet, camera/camcorder bateries.
Tip:
- Just a few meters ahead of this hotel there is a family restraurant. They cannot speak English but they have nice local food and very warm family environment.
- They didn't have Cinque Terre passes as it was mentioned in another review. So you would order online or purchase at the station.
by christopher from Au
No where but nice
Posted Jul 20, 2015 on HotelsFound it without any problems. Signage to reception is difficult to see as the arrow on the sign is literally 2cm looking like a left over sticker I was knocking on the front door ringing the buzzer etc and about to leave when I walked down the steep drive to the other parking area and found reception. They gave no reason why they didn't answer the buzzer. That done they booked me in ignoring request for ground floor and put me upstairs. I honestly don't think many ever read our special requests as this happens often. The room was very hot and needed AC or at least a fan. Window opened but onto noisy road and allowed bugs in. It was over 30oC everyday so room was difficult to remain in until late at night.
Breakfast was a highlight but the first morning we weren't allowed to use the pancake machine if you turned it on they turned it off. Working other days so not sure why they didn't explain instead of just turning off.
Rooms clean and comfortable but bathroom small.
Staying here a vehicle is a must as its nowhere but accessible by vehicle to eating facilities about 5kms away so if arriving around dinner time either have it in a nearby town first or bring something with you. Neighbours all park on the road outside the rooms and canbe a little noisy with the window open when they leave for work. The hotel also asks you to rate them on a slip in the room not on booking sites which I don't think is correct procedure as when we book on hotels.com we first read the reviews
by A verified traveler
Great for Family and Budget Travelers
Posted Jun 1, 2015 on HotelsOverall a very nice place to stay. Management was very accommodating when we arrived after the 11 pm check-in time due to train troubles. The room had some mold on the bathroom walls but was clean other than that. The location was also a little out of the way but very quiet.
by P G from Christchurch, New Zealand
Beautiful location in the hills
Posted Jan 25, 2015 on HotelsBeautiful location in the hills, although quite tricky to find. It has sort of a hostel feel & look but does have booked rooms like a hotel. We were a family of 4 driving through Italy so needed a stop before Rome. Perfectly adequate services, good wifi, good breakfast and very friendly staff. Free parking and a beautiful picturesque views in the morning. We had a double room with a double bed & two single beds for the teenagers. Lerici beach & township is stunning - well worth a drive & explore (10 minute drive) A great stopover when doing a roady through Italy.
by A verified traveler
Excellent!
Posted Jan 7, 2015 on HotelsIt was awesome! If i visit again, I must be here.
by George from Toronto
A nice place with a wonderful view
Posted Nov 7, 2014 on HotelsBeautiful location in the hills. Very peaceful. Great place to stay. Good breakfast. Nice staff. Would stay there again.
by A verified traveler from milwaukee
Too noisy
Posted Oct 19, 2014
Pros: Cheap
Cons: Too noisy
Location: Nothing very close
For the price, this hotel is a good deal if you are looking for a basic place to stay with breakfast and parking. Unfortunately, it was a little to far from everything and even finding a place for dinner was a chore. Also, the building is very echoey and with noise from other guests all hours of the night, I couldn't sleep. If the hotel could enforce a quiet time of say 1am-6am, I might recommend it.