Arolla Vacations from $1,326

Spacious apartment suitable for a longer stay. Negative points: there is no visible staff in the hotel. Communication about how to enter the hotel and room was sent from an email I did not recognize that invited to click on a link. No communication through the Hotels app. I was never given a transport card (in Geneva hotel guests get free public transportation ) adding extra cost to my stay. E-mails remained unanswered. The room was never cleaned during my stay.

We stayed at Jiva Hill for just one night, but by the time we checked out, we were already talking about coming back. Everything about our stay was flawless. We were incredibly lucky with beautiful weather, which meant we could really appreciate the wonderful setting, the views and the golf course. It feels peaceful and removed from the city, yet the location is remarkably convenient, around 15 minutes from Geneva Airport and approximately 30 minutes from central Geneva. What impressed us most, though, was that the five-star experience goes far beyond the facilities. The hotel is five star, the service is five star, and the food is five star. Every member of staff we encountered was genuinely friendly, helpful and welcoming, and nothing ever felt like too much trouble. We also thoroughly enjoyed the food. Dinner was excellent, and breakfast was particularly impressive, with such a wide choice that there really was something for everyone. The combination of the beautiful surroundings, excellent facilities, wonderful food and genuinely warm service made this a very special stay. We were only here for one night, and somehow we are leaving feeling as though it wasn’t nearly long enough. We would very happily return, and hopefully next time for a little longer. Thank you to the whole Jiva Hill team for such a memorable stay.

住宿非常舒適，環境優美，露台看著瑞士日內瓦湖，心身靈靜舒態。工作人員非常友善。入住手續，系統處理非常方便簡單方便。廚房用品齊備。

We arrived at the location and they didn't let us check in because we weren't a family. We were a couple of friends and just wanted to have location to enjoy out short holidays. They told us they would refund the money but just kept ignoring our messages. We had to do an online check-in where the saw that we weren't a family and didn't say anything until we drove 6h there. DONT EVER BOOK A ROOM HERE.