Arreau Chalets

"We loved our room with the balcony area that provided a beautiful view of the mountains. Staff were very welcoming and spoke English which was very helpful! Beds were super cozy and the room had ample space for moving around and storing our luggage. We also loved that there was onsite parking."

"Nice staff, good price, very nice room"

"Parking is problematic when there is an event on."

"Rooms with great views and bike storage. Very nice place. Reception most helpful. "

"Great hotel"

"One of the worst travel experiences we've ever had - completely unprofessional and disrespectful. By looking at other people's reviews, it appears that we are not the only travelers to have our booking cancelled by Hotel Vacanceole without notice. Concerned by an email we received, we called our travel agent twice to confirm that our booking was still valid - and were reassured both times that the Hotel said the room was still available. After reaching the hotel, we arrived only to find out our room had been given away. No notice, no explanation, and no effort to make things right. There is no person attending the “reception desk” – this is not a hotel. To make matters worse, when we tried to call the company’s central reservations line, they said that they "don’t speak English” and hung up on us. Unacceptable behavior from any hospitality provider, let alone in the tourism industry. This experience was not only a major disruption to our trip, but also a glaring example of how not to treat guests. We strongly advise others to think twice before booking with this property or company. There are better options for real hotels directly across the street."

"Lovely house on the side of the hill. Just three rooms. We were very well fed and very well taken care of by the owner and her family. I loved being able to sit out and look at the mountains and hear the river down below. Very hard to find though. Make an effort to be sure you have clear specific directions to the house before you arrive."

"Property was full and not enough close parking. The beds were really uncomfortable. I think that for the high price we’ve paid the conditions could be better. The lady in the reception was adorable, the bedsheets and towels were exceptionally clean. It was only 3 minutes away (car) from downtown and the telecabine. The apartment was big including the rooms. "