Ratings based on 13 Verified Reviews

3.5 out of 5
88% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 1, 2018
Friendly, helpful staff. Comfortable and clean. A little dated. Good shower with good pressure. Perfect for our wee family, there was even a small play area with a great trampoline.
Comment from Hotel Management
Mar 27, 2018 by Aaron and Stacey, Hotel Management
We are glad you had time to enjoy our play area with your children, and look forward to hosting you again on your next visit to Ashburton
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

ideal stop for us as we just broke the journey fo

Posted Jan 21, 2018
Pros: very confortable and roomy
Cons: no change is needed
Location: there a lots of walking trails for the fit and healthy
was able to stop in town for a nice lunch and a break- at a lovely cafe
Comment from Hotel Management
Jan 23, 2018 by Aaron white, Hotel Management
We are glad you found our rooms comfortable and roomy. We also have another great cafe next door to try on you next visit. Yes the walking and biking tracks around the river are great to stretch the legs. We look forward to meeting you again.
4 out of 5
by SJ

Posted Nov 27, 2017 on Hotels
Great place to stay
Comment from Hotel Management
Dec 4, 2017
Many thanks for your feedback. Hopefully we are able to host you again sometime.
4 out of 5
Recommended
for Everyone
by A verified traveler from new zealand

Helpful and Friendly

Posted Nov 15, 2017 on Lastminute
Great place to stay. The hosts were very helpful and friendly. It was clean and had everything I needed. Would stay there again.
Comment from Hotel Management
Dec 6, 2017 by Aaron & Stacey, Hotel Management
Thank you for your great feedback and we hope we may be able to repeat the process on another occasion.
4 out of 5
by A verified traveler

Extremely comfy beds

Posted Mar 26, 2014 on Hotels
Quite expensive. $115 for one person is a bit much but the bed was quite comfy and the service was great.
3 out of 5
by vacation from tauranga

great location

Posted Jan 20, 2014 on Hotels
it was fun with kids play area
4 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Dec 19, 2013
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 1, 2013
Pros: very knowledgeable, helpful, friendly staff.
2 out of 5
by A verified traveler

Disappointing motel with not great attitude

Posted Nov 13, 2013
Pros: The bed and shower was good.
Cons: attitude and online booking. I actually rang the motel twice and tried to leave a message as I didn't want to book through travel websites
Location: Ashburton
Both Expedia and the Ashcroft are to blame for the experience getting off on the wrong foot. I clearly booked for a three person room on the website and then in the small print it said the actual room I booked was for two people. So when we arrived before I had even really said hello I was greeted with a comment of "you do realise you have to pay an extra person fee?". Which quite frankly could have been dealt with in a lot better way and manner. I then, before really saying anything at all, had a piece of paper trust in front of me saying "read this" - a print out of an online form. Not the form I filled out and when I questioned that I was accused of not reading the fine print and there would be no discussion on the matter. Apparently it gets heated a lot in their office over this matter. Well if it happens so much then maybe someone should do something about it not just be rude to the customers. So what should have been a good stay started off with a rude conversation which left a bad taste in the mouth. I would not have minded paying the extra but it was the way it was done which was quite so rude. Apart from that it is an average motel with no extras or frills. A comfy bed for the night. But I will not be going there again ever.
3 out of 5
Recommended
for Everyone
by A verified traveler

passing through

Posted Aug 18, 2013
pretty basic, but does the job, could do with bigger heaters for the cold nights