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Park Hyatt Auckland

Photo gallery for Park Hyatt Auckland

Exterior
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Executive Suite | Egyptian cotton sheets, premium bedding, down comforters
Room, 2 Twin Beds, Harbor View | Egyptian cotton sheets, premium bedding, down comforters

Overview of Park Hyatt Auckland

Park Hyatt Auckland

5.0 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
99 HALSEY STREET, Auckland, 1011

Explore the area

  • Popular LocationAuckland Ferry Terminal12 min walk
  • Popular LocationSkyCity Casino15 min walk
  • Popular LocationSky Tower15 min walk
  • AirportAuckland (AKL-Auckland Intl.)29 min drive

Room options

About this area

Auckland

Located in Auckland, Park Hyatt Auckland is in the city center. Viaduct Harbour and Princes Wharf are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit DFS Galleria Auckland and Commercial Bay. New Zealand Maritime Museum and Auckland Zoo are also worth visiting.
Visit our Auckland travel guideOpens in a new window
Map

What's nearby

  • New Zealand Maritime Museum - 8 min walk
  • Princes Wharf - 9 min walk
  • Auckland Ferry Terminal - 12 min walk
  • SkyCity Casino - 15 min walk
  • Sky Tower - 15 min walk

Getting around

  • Halsey Street Tram Stop - 1 min walk
  • Auckland Britomart Station - 15 min walk
  • Auckland Intl. Airport (AKL) - 29 min drive

Restaurants

  • Auckland Fish Market - 4 min walk
  • Boracay Garden Restaurant - 10 min walk
  • Headquarters - 11 min walk
  • Grand Harbour Chinese Restaurant - 9 min walk
  • North Park - 4 min walk

About this property

Park Hyatt Auckland

5-star luxury hotel located in Auckland Central Business District
A coffee shop/cafe, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Park Hyatt Auckland. Treat yourself to a massage, a facial, or a body scrub at The Spa, the onsite spa. Enjoy local cuisine, ocean views, and happy hour at the two onsite restaurants. Aerobics classes and yoga classes are offered at the 24-hour gym; Park Hyatt Auckland also has a steam room and a sauna. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sun loungers
  • Full breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, free newspapers, and multilingual staff
  • A front-desk safe, luggage storage, and a computer station
Room features
All 195 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Other amenities include:
  • Baby baths and free infant beds
  • Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
  • Rainfall showers, designer toiletries, and deep soaking tubs
  • 55-inch Smart TVs with digital channels
  • Separate sitting areas, electric kettles, and daily housekeeping

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Lao, Malay, Portuguese, Russian, Spanish, Thai, Turkish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends; NZD 48 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Captain's Bar
  • Onemata
  • The Living Room
  • The Pantry

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Baby bath
  • Children's games
  • Free crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian-cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 55-inch Smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Similar properties

See similar properties

Auckland
Auckland
Auckland Central Business District
Auckland Central Business District
5 star
5 star
Air conditioned
Air conditioned
Family friendly
Family friendly
Hotel
Hotel
Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 100 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 48 per person
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 100 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Park Hyatt Auckland Hotel
Park Hyatt Auckland Auckland
Park Hyatt Auckland Hotel Auckland

Frequently asked questions

Does Park Hyatt Auckland have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Park Hyatt Auckland?

As of Mar 27, 2023, prices found for a 1-night stay for 2 adults at Park Hyatt Auckland on Apr 23, 2023 start from $252.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Park Hyatt Auckland pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Park Hyatt Auckland?

Valet parking is available for NZD 60 per night. Limited spots are available.

What time is check-in at Park Hyatt Auckland?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Park Hyatt Auckland?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Park Hyatt Auckland located?

Located in Auckland Central Business District, this luxury hotel is steps from ASB Waterfront Theatre and Viaduct Harbour. Victoria Park and New Zealand Maritime Museum are also within 10 minutes. Halsey Street Tram Stop is only a 2-minute walk and Jellicoe Street Tram Stop is 4 minutes.

Can I cancel my reservation for free at Park Hyatt Auckland and receive a full refund?

Yes, Park Hyatt Auckland offers free cancellation on select room rates, because flexibility matters! Please refer to Park Hyatt Auckland cancellation policy on our site for more details about any exclusions or requirements.

Park Hyatt Auckland Reviews

Park Hyatt Auckland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 94 out of 135 reviews" "
" "10 - Excellent 70%
Rating 8 - Good. 24 out of 135 reviews" "
" "8 - Good 18%
Rating 6 - Okay. 5 out of 135 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 3 out of 135 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 9 out of 135 reviews" "
" "2 - Terrible 7%

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.3/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

6/10 Okay

Flora

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
overpriced and not worth the money. stayed in another 5 star before moving to hyatt and it was far better n better priced. ridiculously expensive. our view was not towards the boats n harbor- our room looked out onto building roofs and sheds. for that price you can except much much more. the usb charger ports not working - restaurant could only booked after 8 because of shortage of staff . so eating before 8 was impossible but restaurant was empty. the hotel it self has no charme and style- it's a big corporate building - cold in atmosphere but over all often cold in the restaurant and common areas. cant recommend hotel - there are far better hotels out there
Stayed 2 nights in Mar 2023

2/10 Terrible

Andrew, New York

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service
By their own admission, staff are improperly trained but that story has continued for over a year now.
Stayed 2 nights in Jan 2023

10/10 Excellent

Leeann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The park Hyatt Auckland ticks every box for an enjoyable and luxurious stay.

4/10 Poor

Aditya

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2022

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room looking over the harbor was perfect. The location is ideal. They might have been a bit understaffed as check in was a bit delayed. But that’s the new normal so no fault there. Restaurant is very good too! Would highly recommend.

10/10 Excellent

Maggie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room! Very spacious. The hydrotherapy room was a highlight of the property!

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food within walking distance nearby. Nice breakfast included with stay and very spacious room.

2/10 Terrible

Raymond

Stayed 1 night in Dec 2022

10/10 Excellent

Mark

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

General hotel information

Reasons to Book
Beautiful Rooms & Outdoor Pool
Star Rating
5
Nearest Airport
Auckland (AKL-Auckland Intl.)
Address
99 HALSEY STREET, Auckland