Ausonia Vacations from $1,049

Very friendly staff!!

The front desk staff were lovely people with great personalities. Top shelf! A doorman always watched the entrance The restaurant up top had the most incredible fires of Rome breathtaking A two plate dinner of less than mediocre food at five star prices But I would do it again for the view! The rooms great beds and linens No regular maid service All the metal doors and all bathroom felt like a prison No phone like a hotel for departments just regular phone. We only had housekeeping once in the week Wonderful spot in center amid the ancient attractions Far from the good restaurants of other parts of town Our stay was a mixed bag

The location of the hotel is in a pretty good spot within the city, not overwhelmingly far from any of the well-known attractions. The rooms are smaller than expected, however, and the ACs are horrible. With Rome’s heat and humidity, the room felt warm and humid all the time. Sometimes it felt better to be outside than in the room. The breakfast was very good. Overall, I would say the hotel deserves 3 stars. The hotel itself is very condensed, but there are some nice aspects to it. Not bad experience but I expected better considering what we paid for. After all I am from the US where I’m used to top-quality hotels and service, so I don’t know what’s actually top notch in Rome, but this hotel is pretty decent at best. No major complaints other than the AC situation though.

The room was really nice and checkin went quick and smoothly, but the attendance of the personnel was horrible. As hotel guests, we have not been allowed to sit outside without ordering food and staff inside has been unwelcoming. We do not know if this was the case because of language barriers (most did not speak English), because we did not order food or it is just common to provide worse service than in any other country or hotel where we have ever been - and we are coming from a country, which indeed has the reputation of "bad service" (Germany).

We loved the staff, the recommendations, the beautiful neighborhood, wonderful breakfasts, relaxing terrace, and beautiful rooms!