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Hyatt House Austin/Downtown

Photo gallery for Hyatt House Austin/Downtown

Primary image
Outdoor pool
View from room
Desk, blackout drapes, soundproofing, iron/ironing board
Desk, blackout drapes, soundproofing, iron/ironing board

Overview of Hyatt House Austin/Downtown

Hyatt House Austin/Downtown

2.5 star property

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
901 Neches Street, Austin, TX, 78701

Explore the area

  • Popular LocationSixth Street4 min walk
  • Popular LocationUniversity of Texas at Austin10 min walk
  • Popular LocationLady Bird Lake17 min walk
  • AirportAustin, TX (AUS-Austin-Bergstrom Intl.)17 min drive

Choose dates to view prices

About this area

Austin

Hyatt House Austin/Downtown is located in Downtown Austin, a neighborhood in Austin, and is in the entertainment district and near a metro station. Travelers who have shopping on the agenda can visit Sixth Street and The Domain. Looking to enjoy an event or a game while in town? See what's happening at Circuit of the Americas or Frank Erwin Center.
Visit our Austin travel guideOpens in a new window
Map

What's nearby

  • Sixth Street - 4 min walk
  • University of Texas at Austin - 10 min walk
  • Texas State Capitol - 11 min walk
  • Frost Bank Tower - 12 min walk
  • Lady Bird Lake - 17 min walk

Getting around

  • Austin Station - 8 min drive
  • Downtown Station - 9 min walk
  • Austin-Bergstrom Intl. Airport (AUS) - 17 min drive

Restaurants

  • Pelons Tex Mex - 2 min walk
  • Stubb's BBQ - 3 min walk
  • Coyote Ugly - 5 min walk
  • The Jackalope - 5 min walk
  • Emo's - 5 min walk

About this property

Hyatt House Austin/Downtown

Austin hotel in Downtown Austin, walk to Sixth Street
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a 24-hour business center, and valet parking. Housekeeping is available on request.
Hyatt House Austin/Downtown offers 190 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. 43-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Languages

English, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 40 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • H Bar

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (960 square feet)
  • Meeting rooms - 2

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 per room (up to 50 lbs)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 0.84 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 40 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hyatt House Austin/Downtown Hotel Austin
Hyatt House Austin/Downtown Hotel
Hyatt House Austin/Downtown Austin
Hotel Hyatt House Austin/Downtown Austin
Austin Hyatt House Austin/Downtown Hotel
Hotel Hyatt House Austin/Downtown
Hyatt House Austin Austin
Hyatt House Austin Austin
Hyatt House Austin/Downtown Hotel
Hyatt House Austin/Downtown Austin
Hyatt House Austin/Downtown Hotel Austin

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 561 out of 1076 reviews
5 - Excellent 52%
Rating 4 - Good. 277 out of 1076 reviews
4 - Good 26%
Rating 3 - Okay. 108 out of 1076 reviews
3 - Okay 10%
Rating 2 - Poor. 76 out of 1076 reviews
2 - Poor 7%
Rating 1 - Terrible. 54 out of 1076 reviews
1 - Terrible 5%

4.3/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a short stay. We can hear loud musics from nearby bars which is not good and breakfast was not bad for a complimentary. But with the cleanliness and friendly staff? they got it!
Stayed 1 night in Aug 2022

1/5 Terrible

Traveled with partner
Disliked: Staff & service, property conditions & facilities
It was close to the capitol building and great bbq places. The breakfast was decent. The shower in our room was dirty with somebody else’s hair, the hallway leading to our room was filthy and when we complained they told us they wouldn’t do anything about it. The parking was way overpriced and we had to wait a lot even when we called in advance. Staff was rude. I would NOT recommend this hotel to anyone. I would NOT stay again here.
Stayed 2 nights in Feb 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Jul 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: Front Desk Staff, Valet Con: Must request room service to clean daily and the cleaning staff brought dirty towels and missed a few items in my room.
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice , helpful & friendly. Great location. Spacious rooms.
Stayed 1 night in Jul 2022