Four Seasons Hotel Austin

Bad, overpriced, not at all a five star hotel, old-poorly renovated room, holiday lnn looking bathroom (small, terrible shower) room service really limited after 10 pm. Unprofesional staff, bathrobes were full of hair, definitely last time we will ever stay in this hotel.

Victor​ ​-​ ​I​ ​have​ ​been​ ​struggling​ ​with​ ​whether​ ​I​ ​should​ ​email​ ​you​ ​because​ ​there​ ​was​ ​nothing​ ​wrong​ ​with​ ​my​ ​stay​ ​with​ ​you​ ​all.​ ​However,​ ​I​ ​would​ ​be​ ​doing​ ​you​ ​a​ ​disservice​ ​if​ ​I​ ​didn’t​ ​let​ ​you​ ​know​ ​that​ ​my​ ​stay​ ​yesterday​ ​and​ ​this​ ​morning​ ​was​ ​not​ ​what​ ​I​ ​have​ ​grown​ ​to​ ​love​ ​and​ ​unfortunately​ ​expect​ ​when​ ​I​ ​stay​ ​with​ ​you​ ​all.​ ​I’d​ ​be​ ​happy​ ​to​ ​discuss​ ​speak​ ​with​ ​you​ ​on​ ​once​ ​I​ ​land​ ​in​ ​an​ ​hour​ ​and​ ​a​ ​half​ ​or​ ​tomorrow.​ ​If​ ​not,​ ​no​ ​worries.​ ​As​ ​someone​ ​who​ ​uses​ ​the​ ​phrase​ ​the​ ​Four​ ​Season​ ​treatment​ ​when​ ​speaking​ ​about​ ​the​ ​top​ ​in​ ​class​ ​customer​ ​experience,​ ​I​ ​felt​ ​I​ ​had​ ​to​ ​at​ ​least​ ​let​ ​you​ ​know.​ ​