The management company was mostly responsive. We were unable to access the house when we first arrived, but we were able to call and get a new code within 5 minutes. The house was moderately clean. However, there were random dirt marks on most of the walls, the garbage disposal made the kitchen stink every time the faucet was turned on, and multiple spots in the house needed to be dusted. We did call during our stay because there were only blinds in the bedrooms. In one of the small bedrooms it looked like they used paper blinds. We asked if it were possible to get something to cover the other windows in the home, as it was really hard to enjoy the house at night. There are a lot of big windows throughout the downstairs of the home and very large windows upstairs in the hallway. So it was pretty uncomfortable staying with two young kids knowing that anyone could be looking into house. We did reach out to find a solution for this and they requested photos, which we sent. Unfortunately they never did get back to us after acknowledging the photos had been received. Also, there were quite a few occurrences where we found ants in the house, like in the bathtub of the upstairs bathroom. Overall the house is decent and in a good location, but is in need of a good deep cleaning and blinds/curtains to make future stays more comfortable.