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Cleveland Marriott Downtown at Key Tower

4.0 star property
Hotel with 3 restaurants, walk to JACK Cleveland Casino

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Cleveland Marriott Downtown at Key Tower

Property amenity
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
3 restaurants, breakfast, lunch, dinner served; American cuisine
View from room
Reviews
8.8

Excellent

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Restaurant
  • BarBarBar
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
1360 West Mall Drive, Cleveland, OH, 44114
  • Popular LocationJACK Cleveland Casino7 min walk
  • Popular LocationRock and Roll Hall of Fame13 min walk
  • Popular LocationProgressive Field15 min walk
  • AirportCleveland, OH (CLE-Hopkins Intl.)15 min drive
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Room options

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
  • 234 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Pillow menu
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Hair dryer
  • 234 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Lake View

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Hair dryer
  • 234 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Hair dryer
  • 234 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
  • 234 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Lake View, Corner (Lake, City & Stadium View)

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed, Lake View, Corner (Lake, City & Stadium View)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
  • 234 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Hair dryer
  • 234 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Hair dryer
  • 234 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Hair dryer
  • 234 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Hair dryer
  • 234 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Lake View (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed, Lake View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Hair dryer
  • 234 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Lake View

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Double Beds, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Hair dryer
  • 234 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Hair dryer
  • 234 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 Double Bed, Corner

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 Double Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed - double
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed, Corner

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 Double Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
  • City view
  • Sleeps 3
  • 1 Double Bed

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The price is $163
$192 total
includes taxes & fees
May 27 - May 28
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About the neighborhood

Cleveland

Cleveland Marriott Downtown at Key Tower is located in Downtown Cleveland, a neighborhood in Cleveland, and is near the airport and near a metro station. The area's natural beauty can be seen at Lake Erie and Cuyahoga Valley National Park, while Rock and Roll Hall of Fame and Greater Cleveland Aquarium are popular area attractions. Looking to enjoy an event or a game? See what's going on at Progressive Field or Cleveland Browns Stadium. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as horse riding in the area.
Visit our Cleveland travel guideOpens in a new window

What's nearby

  • JACK Cleveland Casino - 7 min walk
  • Cleveland Browns Stadium - 11 min walk
  • Rock and Roll Hall of Fame - 13 min walk
  • Progressive Field - 15 min walk
  • Rocket Mortgage FieldHouse - 15 min walk

Getting around

  • Tower City-Public Square Station - 10 min walk
  • Cleveland Station - 14 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • Jack Cleveland Casino - 6 min walk
  • The Arcade - 7 min walk
  • Dave's Cosmic Subs - 2 min walk
  • Paradiso Cafe - 5 min walk
  • Rising Star Coffee Roasters - 4 min walk

About this property

Cleveland Marriott Downtown at Key Tower

Hotel near Rock and Roll Hall of Fame
Near Huntington Convention Center of Cleveland and JACK Cleveland Casino, Cleveland Marriott Downtown at Key Tower provides a grocery/convenience store, a firepit, and a hair salon. Indulge in a body wrap, a body treatment, and a facial at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and American cuisine. Fitness classes are offered at the health club; the property also has a bar and conference space. Stay connected with free WiFi in public areas.
Additional perks include:
  • Valet parking (surcharge), express check-out, and luggage storage
  • Wedding services, a reception hall, and a gift shop
  • A porter/bellhop, outdoor furniture, and ATM/banking services
  • Guest reviews speak highly of the helpful staff and location
Room features
All 400 rooms boast comforts such as premium bedding and pillow menus, in addition to perks like laptop-compatible safes and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • Refrigerators, cable channels, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 25 per day)
  • Covered valet parking on site (USD 40 per day; includes in/out privileges)

Food and drink

  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Greatroom
  • Il Venetian
  • Marble Room Sushi
  • Savour Coffee and Creatio

Things to do

  • Fitness classes
  • Full-service spa
  • Health club

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 17,918 square feet of conference space

Outdoors

  • Firepit
  • Outdoor furniture

Full-service spa

  • 5 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 1991
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
7 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 25 per day
  • Covered valet parking fee: USD 40.00 per day (in/out privileges)
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Marriott Downtown Key Center
Key Marriott
Marriott Key
Marriott Key Hotel
Marriott Key Hotel Cleveland Downtown Center
Cleveland Marriott Downtown Key Center Hotel
Marriott Downtown Key Center Hotel
Marriott Downtown Key Center
Cleveland Marriott Downtown At Key Center Ohio
Marriott Cleveland Downtown At Key Hotel Cleveland
Cleveland Marriott Downtown at Key Center
Cleveland Marriott Downtown at Key Tower Hotel
Cleveland Marriott Downtown at Key Tower Cleveland
Cleveland Marriott Downtown at Key Tower Hotel Cleveland

Frequently asked questions

Is Cleveland Marriott Downtown at Key Tower pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 100.00 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Cleveland Marriott Downtown at Key Tower?

As of May 11, 2024, prices found for a 1-night stay for 2 adults at Cleveland Marriott Downtown at Key Tower on May 24, 2024 start from $135.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Cleveland Marriott Downtown at Key Tower?

Self parking is available for USD 25 per day. Valet parking is available for USD 40.00 per day.

What time is check-in at Cleveland Marriott Downtown at Key Tower?

Check-in start time: 4 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Cleveland Marriott Downtown at Key Tower?

Check-out is at 11:00 AM.

Where is Cleveland Marriott Downtown at Key Tower located?

Located in Downtown Cleveland, this spa hotel is within a 10-minute walk of Cleveland Mall and JACK Cleveland Casino. Rock and Roll Hall of Fame and Progressive Field are also within 15 minutes. Tower City-Public Square Station is 10 minutes by foot and Cleveland Station is 14 minutes.

Cleveland Marriott Downtown at Key Tower Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 591 out of 1003 reviews" "
Rating 8 - Good. 265 out of 1003 reviews" "
Rating 6 - Okay. 81 out of 1003 reviews" "
Rating 4 - Poor. 33 out of 1003 reviews" "
Rating 2 - Terrible. 33 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yushan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is great...right in the downtown Cleveland and you can get some views from the room...The bar and breakfast area is by the lobby, which is very convenient. and everyone is so friendly there. i was so happy to stay there.
Stayed 1 night in May 2024

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean !
Stayed 1 night in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, the way they did the parking was a touch weird for me personally but would stay there again without hesitation
Stayed 1 night in Feb 2024

10/10 Excellent

Khadija

Liked: Staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024

10/10 Excellent

Selim

Liked: Amenities
Every things it’s good, or great. Last night I need Only one item Slippers for shower & toilet
Stayed 1 night in Apr 2024

10/10 Excellent

Nataliya, Dedham

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were checked in sooner than 4 pm and it was wonderful. We had a time to discover downtown.
Stayed 2 nights in Apr 2024

6/10 Okay

Dean

Traveled with family
Disliked: Staff & service
Trainee staff checked in my son's separate room into my room. Due to improper check in process, I was double charged for my room. It took three calls over four days in order to get this resolved. The first person said they were too busy to respond to my request for a billing copy and said I should get it from Expedia. That person said they would call me back but never did, leaving it up to me to call back again and leave a voice mail message. When that was not responded to for two days, I had to call back again. I did not feel that they were very understanding about my claim of double charging and I had to press by situation before it was responded to. On my trip, I visited 4 different hotels in three different cities and this experience was the worst. D
Stayed 1 night in Apr 2024

10/10 Excellent

william

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
All
Stayed 1 night in Apr 2024

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the bar were exceptional!!! Couldn’t give them a higher praise! Room nice!
Stayed 2 nights in Mar 2024

8/10 Good

Ryan

Stayed 1 night in Mar 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0