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Tru By Hilton Cleveland Midtown

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In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Tru By Hilton Cleveland Midtown

Tru By Hilton Cleveland Midtown

2.5 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

  • Popular LocationAgora Theater & Ballroom12 min walk
  • Popular LocationCleveland Clinic3 min drive
  • Popular LocationCleveland Museum of Art7 min drive
  • AirportCleveland, OH (CLE-Hopkins Intl.)19 min drive

Choose dates to view prices

About this area

Cleveland

Tru By Hilton Cleveland Midtown is located in Cleveland. Cleveland Museum of Art and Rock and Roll Hall of Fame are cultural highlights, and some of the area's popular attractions include Cleveland Arcade and Great Lakes Science Center. Looking to enjoy an event or a game? See what's going on at Progressive Field or Rocket Mortgage FieldHouse.
Popular Location

What's nearby

  • Agora Theater & Ballroom - 12 min walk
  • Cleveland Clinic - 3 min drive
  • Severance Hall - 4 min drive
  • Case Western Reserve University - 7 min drive
  • Cleveland Museum of Art - 7 min drive

Getting around

  • University Circle Station - 4 min drive
  • Cleveland Station - 9 min drive
  • Cleveland Hopkins International Airport (CLE) - 19 min drive

Restaurants

  • Hot Sauce Williams — 11 min walk
  • Au Bon Pain — 3 min drive
  • Szechuan Gourmet — 3 min drive
  • Table 45 — 4 min drive
  • The Canopy Mediterranean Grill — 4 min drive

About this property

Tru By Hilton Cleveland Midtown

Cleveland hotel in Hough, near Cleveland Clinic
A 24-hour fitness center, coffee/tea in a common area, and a business center are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 115 rooms offer free WiFi, refrigerators, and LCD TVs with cable channels. Other amenities available to guests include hair dryers, safes, and showers.
Tru By Hilton Cleveland Midtown offers 115 accommodations with safes and hair dryers. 55-inch LCD televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

TRU Hilton Cleveland Midtown
TRU BY Hilton Cleveland Midtown Cleveland
TRU Hilton Cleveland Midtown Hotel
Hotel TRU BY Hilton Cleveland Midtown Cleveland
Cleveland TRU BY Hilton Cleveland Midtown Hotel
Hotel TRU BY Hilton Cleveland Midtown
TRU Hilton Midtown Hotel
Tru By Hilton Cleveland Midtown Cleveland
Tru By Hilton Cleveland Midtown Hotel Cleveland
Tru By Hilton Cleveland Midtown Hotel
Tru By Hilton Cleveland Midtown Hotel
Tru By Hilton Cleveland Midtown Cleveland
Tru By Hilton Cleveland Midtown Hotel Cleveland

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 247 out of 430 reviews
5 - Excellent 57%
Rating 4 - Good. 117 out of 430 reviews
4 - Good 27%
Rating 3 - Okay. 32 out of 430 reviews
3 - Okay 7%
Rating 2 - Poor. 17 out of 430 reviews
2 - Poor 4%
Rating 1 - Terrible. 17 out of 430 reviews
1 - Terrible 4%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
My door got locked at one point and it was decided that I should stay in a different room untill the manager comes in following morning. Didnt expect it from a manager and he should have there for emergencies. But the staff tried really hard to make me feel good
Stayed 2 nights in May 2021

3/5 Okay

Traveled with family
Liked: Amenities
Disliked: Cleanliness
The room furnishings were simple and modern. All essentials were provided. Our room included a refrigerator. However, the floor needed a mopping, and high-touch areas needed wiping. One staff person at the central desk was very friendly.
Stayed 1 night in May 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am looking forward to more of the Tru brand popping up.I was very intrigued by the property, the freshness and brightness of it just makde be feel wonderful.
Stayed 1 night in May 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!!
Stayed 2 nights in May 2021

2/5 Poor

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The cleanliness of our room was horrendous. I had to clean the whole room over and when I was finished, the cloth I was used was so black that I had to throw it away. Also, you can’t use cash for anything! Credit cards only! We won’t ever stay there again.
Stayed 1 night in May 2021