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InterContinental Cleveland, an IHG Hotel

Photo gallery for InterContinental Cleveland, an IHG Hotel

Exterior
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
2 restaurants, breakfast served
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Reception

Overview of InterContinental Cleveland, an IHG Hotel

InterContinental Cleveland, an IHG Hotel

4.5 star property
8.8 out of 10 Excellent
8.8/10 Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available
Map
9801 Carnegie Ave, Cleveland, OH, 44106

Explore the area

  • Popular LocationCleveland Clinic6 min walk
  • Popular LocationCleveland Museum of Art18 min walk
  • Popular LocationCase Western Reserve University19 min walk
  • AirportCleveland, OH (CLE-Hopkins Intl.)23 min drive

Room options

About this area

Cleveland

Located in Cleveland, InterContinental Cleveland, an IHG Hotel is in the city center and near a metro station. Museum of Contemporary Art Cleveland and Severance Hall are cultural highlights, or if an activity is on the agenda, check out Children's Museum of Cleveland. Looking to enjoy an event or a game while in town? See what's going on at Progressive Field.
Visit our Cleveland travel guideOpens in a new window
Map

What's nearby

  • Cleveland Clinic - 6 min walk
  • Museum of Contemporary Art Cleveland - 9 min walk
  • Children's Museum of Cleveland - 11 min walk
  • Cleveland Museum of Art - 18 min walk
  • Case Western Reserve University - 19 min walk

Getting around

  • Cleveland Station - 13 min drive
  • East 105th-Quincy Station - 14 min walk
  • Cleveland Hopkins International Airport (CLE) - 23 min drive

Restaurants

  • Burger King - 12 min walk
  • McDonald's - 15 min walk
  • CCF International Café - 4 min walk
  • The Jolly Scholar - 18 min walk
  • Subway - 6 min walk

About this property

InterContinental Cleveland, an IHG Hotel

4.5-star luxury hotel in the city center
Located close to Cleveland Clinic and Children's Museum of Cleveland, InterContinental Cleveland, an IHG Hotel provides a terrace, dry cleaning/laundry services, and a fireplace in the lobby. Enjoy happy hour and more at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), valet parking (surcharge), and express check-out
  • Wedding services, a gift shop, and concierge services
  • Newspapers in the lobby, multilingual staff, and a front-desk safe
  • Guest reviews speak well of the helpful staff and walkable location
Room features
All 294 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning. Guests reviews speak well of the spacious rooms at the property.
Extra amenities include:
  • Egyptian cotton sheets, pillowtop mattresses, and down comforters
  • Free toiletries and hair dryers
  • Smart TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and cribs/infant beds

Languages

Arabic, English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–noon on weekends; USD 22–22 for adults and USD 10–11 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • North Coast Cafe
  • Table 45 Restaurant & Bar

Things to do

  • 24-hour gym

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 35,000 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • In-room accessibility available in select rooms
  • Roll-in shower available in select rooms
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Egyptian-cotton sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Pay movies
  • Smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per stay
Cribs (infant beds) are available for USD 20.0 per stay

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 22–22 for adults, and USD 10–11 for children
  • Valet parking fee: USD 30 per day
  • Crib (infant bed) fee: USD 20.0 per stay
  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland InterContinental
InterContinental Cleveland
InterContinental Hotel Cleveland
InterContinental Cleveland Hotel
InterContinental Suites Hotel Cleveland Ohio

Frequently asked questions

Is InterContinental Cleveland, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at InterContinental Cleveland, an IHG Hotel?

As of Jun 9, 2023, prices found for a 1-night stay for 2 adults at InterContinental Cleveland, an IHG Hotel on Jun 20, 2023 start from $284.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at InterContinental Cleveland, an IHG Hotel?

Valet parking is available for USD 30 per day.

What time is check-in at InterContinental Cleveland, an IHG Hotel?

Check-in is from 4:00 PM - midnight.

What time is check-out at InterContinental Cleveland, an IHG Hotel?

Check-out is at noon.

Where is InterContinental Cleveland, an IHG Hotel located?

Located in the heart of Cleveland, this luxury hotel is within a 10-minute walk of Cleveland Clinic and Museum of Contemporary Art Cleveland. Children's Museum of Cleveland and Severance Hall are also within 15 minutes. East 105th-Quincy Station is 14 minutes by foot and University Circle Station is 16 minutes.

InterContinental Cleveland, an IHG Hotel Reviews

InterContinental Cleveland, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 388 out of 650 reviews" "
" "10 - Excellent 60%
Rating 8 - Good. 174 out of 650 reviews" "
" "8 - Good 27%
Rating 6 - Okay. 53 out of 650 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 28 out of 650 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 7 out of 650 reviews" "
" "2 - Terrible 1%

9.3/10

Cleanliness

8.9/10

Staff & service

8.5/10

Amenities

9.2/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Excellent

Patrice, Indianapolis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The food wasn’t great, the vegetables were burnt and had no seasoning
Stayed 2 nights in May 2023

10/10 Excellent

Chandler, Bay Harbor

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient access to Cleveland clinic!
Stayed 3 nights in May 2023

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are needing services at the Cleveland Clinic there is no other place to stay. The staff are great. The food choices (allergy-related) are outstanding. And the connection to the Cleveland Clinic is perfect. Stay here!
Stayed 3 nights in Apr 2023

10/10 Excellent

Bob

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Cleveland for an appointment at the Cleveland Clinic. The hotel is located directly in the middle of that campus.
Stayed 1 night in Apr 2023

6/10 Okay

Ali

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Could hear everything wasn’t quiet
Stayed 1 night in Apr 2023

10/10 Excellent

Shaukat

Stayed 2 nights in Mar 2023

8/10 Good

Noriko

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and spacious!
Stayed 1 night in Feb 2023

10/10 Excellent

Ramon

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Cleveland Clinic through a skywalk.
Stayed 1 night in Feb 2023

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cant beat the convenience!
Stayed 1 night in Dec 2022

6/10 Okay

Clara

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
My husband is a patient at Cleveland Clinic We have been staying at the Intercontinental once or twice a year, for at least 20 years. Housekeeping hasn't gone to their pre pandemic level. Had to call for housekeeping services like replacement of glasses, coffee mugs, coffee, and cleaning up the room.