InterContinental Cleveland, an IHG Hotel

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Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Overview of InterContinental Cleveland, an IHG Hotel

InterContinental Cleveland, an IHG Hotel

4.5 star property

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
9801 Carnegie Ave, Cleveland, OH, 44106

Explore the area

  • Popular LocationCleveland Clinic5 min walk
  • Popular LocationCase Western Reserve University12 min walk
  • Popular LocationCuyahoga Valley National Park19 min drive
  • AirportCleveland, OH (CLE-Hopkins Intl.)23 min drive

Choose dates to view prices

About this area

Cleveland

Located in Cleveland, InterContinental Cleveland, an IHG Hotel is in the city center and near a metro station. Museum of Contemporary Art Cleveland and Children's Museum of Cleveland are cultural highlights of the area. Looking to enjoy an event or a game while in town? See what's going on at Progressive Field.

What's nearby

  • Cleveland Clinic - 5 min walk
  • Museum of Contemporary Art Cleveland - 9 min walk
  • Children's Museum of Cleveland - 11 min walk
  • Case Western Reserve University - 12 min walk
  • Cuyahoga Valley National Park - 19 min drive

Getting around

  • East 105th-Quincy Station - 14 min walk
  • Cleveland Station - 18 min drive
  • Cleveland Hopkins International Airport (CLE) - 23 min drive

Restaurants

  • Au Bon Pain - 6 min walk
  • Provenance - 19 min walk
  • Kenko - 20 min walk
  • Otani Noodle - 3 min drive
  • Piccadilly Artisan Creamery - 3 min drive

About this property

InterContinental Cleveland, an IHG Hotel

4.5-star luxury hotel, walk to Cleveland Clinic
This smoke-free hotel features 2 restaurants, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, valet parking, and 24-hour room service. All 294 rooms feature comforts like pillowtop beds and Egyptian cotton sheets, while conveniences include sitting areas and coffee makers. Free WiFi and 24-hour room service are standard, as are TVs with cable channels.
InterContinental Cleveland, an IHG Hotel offers 294 accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–noon on weekends: USD 22-22 for adults and USD 10-11 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Sauna

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in lobby
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space (28783 square feet)
  • Meeting rooms - 20

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property

Restaurants on site

  • North Coast Cafe
  • Table 45 Restaurant & Bar

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per stay
Cribs (infant beds) are available for USD 20.0 per stay

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 22 and USD 22 for adults, USD 10 and USD 11 for children (approximately)
  • Valet parking fee: USD 30 per day
  • Crib (infant bed) fee: USD 20.0 per stay
  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Cleveland InterContinental
InterContinental Cleveland
InterContinental Hotel Cleveland
InterContinental Cleveland Hotel
InterContinental Suites Hotel Cleveland Ohio

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 358 out of 606 reviews
5 - Excellent 59%
Rating 4 - Good. 166 out of 606 reviews
4 - Good 27%
Rating 3 - Okay. 48 out of 606 reviews
3 - Okay 8%
Rating 2 - Poor. 27 out of 606 reviews
2 - Poor 4%
Rating 1 - Terrible. 7 out of 606 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property, spotless, and quiet
Stayed 1 night in Apr 2022

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Located
Stayed 3 nights in Mar 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how quickly my Mother and I were able to arrive at the Cleveland Clinic for my father's surgery. The check-in process was professional. The rooms were beautifully decorated and I treated myself to a delicious breakfast ordered through room service. I highly recommend The Intercontinental.
Stayed 1 night in Feb 2022

3/5 Okay

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Excellent property rude staff at checkout
Stayed 2 nights in Feb 2022

4/5 Good

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a convient
Stayed 1 night in Feb 2022