We totally understand — sometimes life doesn’t go according to plan. If you’ve locked in an Australia - New Zealand and the South Pacific vacation package and have to change or cancel it, we’re here to help. We suggest having a look at our Customer Service Portal
first for information. But generally speaking, if you’ve taken out your package within 24 hours, you may be able to cancel and rebook at no cost. If it’s been longer than 24 hours, your airline, hotel or car rental company may charge a fee.