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"Good onsen hotel"

"Very welcoming staff and delicious meals. The private onsen in room and club lounge were also nice. "

"The facilty is old & the room smelled of cigarettes, but everything else was wonderful. If looking for authentic Japanese experience (for the working and middle class Japanese) this is a very good experience. Dinner and breakfast buffet was really good. However there's little to do around the lake, unlike Yamashiro ir Yamanaka onsen area. "

"It has a great sunset view"

"Quiet place. Nice stay. Delicious breakfast and dinner."

"It was very clean. The room and facilities were beautifully kept and very new. The staff was very friendly and helpful. However we were surprised at the extra charges for two futons for our children at ¥3000 a piece as well as the ¥3000 late arrival fee, which made it much more expensive than we originally thought. Also, we would have liked to have booked one of the other rooms via Expedia, but it said that none were available on our date however, upon arrival, we were the only guest there so he...

"Clean, welcoming, very nice onsen experience."

"Delightful hotel, not easy to find though, just know its along the river! Very old fashioned but superbly maintained and its part of the charm. Onsen was fabulous, staff were all ultra accommodating. Organised a massage in my room, incredible. Shout out to Yoko, who looked after me at mealtimes, shes a star!"

"Good Service, good staffs, good meals, everything is good"

"Good staff. Room very clean but old, in-room open air onsen tub was excellent with great view. Breakfast was very so so. "

"Helpful staff, a lovely room, excellent food and beautiful surroundings made our stay a highlight of our visit to Japan. Highly recommended for people who enjoy stays in quieter villages. We will return."

"Onsen was nice, room was large/well maintained, and the buffet style food was surprisingly good. The exterior around the property needs some work, but once you’re inside you couldn’t care less."