"The property is beautiful, but there were only a handful of other guests, there's no music playing in the main spaces, a lot of the lighting is off, the boutique was closed, & there's no entertainment, so it felt kind of strange & empty. The restaurant had a limited menu but the food was pretty good. However, because there were so few people, the staff was spending a lot of time on their phones, which made service feel cold and unengaged. The shuttle to/from the Tren Maya Calakmul train station was convenient & the shuttle over to the the site in the morning is an easy 20 minute ride"