Habitas Bacalar

Photo gallery for Habitas Bacalar

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Premium bedding, down comforters, in-room safe, desk
View from room
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk

Overview of Habitas Bacalar

Habitas Bacalar

3.5 star property

4.7/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Carretera Federal Chetumal-Bacalar, Fraccion 03, Lote 164, Bacalar, QROO, 77965

Explore the area

  • Popular LocationLake Bacalar1 min walk
  • AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)29 min drive
  • Popular LocationPalacio Municipal De Othon P. Blanco29 min drive
  • Popular LocationOxtankah Ruins45 min drive

Choose dates to view prices

About this area

Bacalar

Located in Bacalar, Habitas Bacalar is on the waterfront. Fort of San Felipe is a local landmark, and the area's natural beauty can be seen at Lake Bacalar and Cenote Cocalitos.

What's nearby

  • Lake Bacalar - 1 min walk
  • Cenote Cocalitos - 4 min drive
  • Municipal Spa of Bacalar - 8 min drive
  • Palacio Municipal De Othon P. Blanco - 29 min drive
  • Oxtankah Ruins - 45 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 29 min drive

Restaurants

  • Nixtamal - 7 min drive
  • NAO Japanese Fusion - 8 min drive
  • Christian's tacos - 8 min drive
  • Pizzeria Bertilla - 8 min drive
  • Mr. Taco - 8 min drive

About this property

Habitas Bacalar

3.5-star spa hotel near Lake Bacalar
A restaurant, 2 bars/lounges, and massage/treatment rooms are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and tour/ticket assistance are onsite.
Habitas Bacalar offers 35 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and bathrobes. Beds feature down comforters and premium bedding. This Bacalar hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and in-room massages can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including Ayurvedic and reflexology.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–11:30 AM: USD 20 per person
  • 1 restaurant
  • 2 bars/lounges
  • Hosted evening meal available daily for a fee of USD 38

Restaurants on site

  • Siete

Things to do

  • Ecotours
  • Spa services

Conveniences

  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single level property)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Food and drink

  • Champagne service

More

  • Access via exterior corridors
  • Desk
  • In-room massage
  • Laptop-compatible safe
  • Window screens

See similar properties

Policies

Check-in

Check-in from 3:00 PM - noon
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: USD 5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 20 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Hosted evening meal: USD 38

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Habitas Bacalar Hotel
Habitas Bacalar Bacalar
Habitas Bacalar Hotel Bacalar

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 25 out of 32 reviews
5 - Excellent 78%
Rating 4 - Good. 4 out of 32 reviews
4 - Good 13%
Rating 3 - Okay. 3 out of 32 reviews
3 - Okay 9%
Rating 2 - Poor. 0 out of 32 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 32 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.8/5

Staff & service

4.4/5

Amenities

4.8/5

Property conditions & facilities

4.9/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds and rooms are beautiful and the staff was very attentive. We missed our flight and arrived a day late. After messaging the hotel of our ordeal, they kept our room available for the late arrival. The food and drinks are bougie and the quality is top notch. A bit overpriced but hey you're in the middle of nowhere. We booked a ponton boat tour of the lagoon through the hotel and it was FANTASTIC! We were picked up at the hotel's little dock and it included a bottle of wine, a meats/cracker platter, and a fruit platter. Considering that the shower was outdoors, our encounter with bugs was zero. Getting driven in a golf cart to the room made the whole experience even more fun and secluded. Overall, we truly enjoyed our stay and would love to come back.
Stayed 2 nights in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful and relaxing eco friendly resort. The food was amazing and staff were attentive and friendly. Didn’t want to leave!
Stayed 3 nights in Apr 2022

3/5 Okay

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It’s a unique place but staff at the reception was under-educated. Very difficult to communicate and slow - taking too much of my time. No sense of punctuality nor putting customer first. Staff at bar also ripped us off during the mezcal tasting. We bought 3 glasses and they offered 2 glasses with small quantity to taste, but they charged 260 for every single glass. Didn’t argue on that but it was very unpleasant. Overall still far from being a high end place.
Stayed 3 nights in Mar 2022

5/5 Excellent

Stayed 2 nights in Mar 2022

5/5 Excellent

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After taking a tour of the entire area....this property is truly the pearl of the area
Stayed 1 night in Mar 2022

3/5 Okay

Liked: Cleanliness
Disliked: Staff & service
Extremely slow service in both bar and restaurant. Ordered a drink as soon as I sat down, asked for salsa with my entree, finished my entree, starter and the salsa never came, finished my dessert and only then did I receive my drink. Beautiful property, but terrible service and the food was just OK.
Stayed 2 nights in Mar 2022

5/5 Excellent

Stayed 3 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t wait to go back!
The hotel is absolute charm! Amazing services starting from the reception. The best hotel management We have seen so far. The beds and pillows were very comfortable. Live music on Saturday and Sunday made our experience even more delightful. Thank you for beautiful stay and see you soon!!!
Stayed 4 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 4 nights in Jan 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it.
Stayed 4 nights in Jan 2022