Balma Vacations from US$ 750

Very confusing to get to rooms. If you take the wrong elevator you end up on disused meeting rooms. But parking was free and very convenient.

I have absolutely nothing bad to say about this hotel. The room was spacious and clean. The staffs were so friendly and helpful. The breakfast/brunch buffet was amazing with tons of selections for dessert. I will definitely stay here again if I’m in Toulouse.

Very noisy until 5am, not only around the hotel, also in the rooms around ours. Staff was hit or miss, some of them very nice, helpful and kind, some of them very standoffish and rude.

The suites are very inconsistent in terms of size and decor. Initially, we were given a tiny white box room 502, which is allegedly one of the suites. Luckily, this was changed to a different room, which is shown on their website as a suite. The furniture is pretty old and decor needs upgrading. Housekeeping was hit and miss, we didn’t have any on the third night, even tho we left the room quite early. The staff are very friendly and welcoming and genuinely tried to help with the issues we had.

We stayed there longer than expected because of the Air Canada strike. The staff were great and accommodating. The room was clean and attractive. The location is perfect. We did not use the restaurant but it looked fine.