Balneario Solis Vacations from $248

Wonderful staff & employees

The restaurant had a menu with good options for dinner. The staff was very nice and helpful. Jhossi in the restaurant was very nice.

Everything is within walking distance, and food delivery services bring it right to the main door

Let's start with positive impressions. The hotel has very nice foyer, friendly front desk and good location. Our room was spacious with many comfort points like the bed and armchairs. Convenient table and office chair, universal plug. Bedsheets were clean and pillows comfortable. Now the negative ones. Awfully slow Wi-Fi that kept disconnecting. The toilet smelled urine. The seat was missing a screw and the other screw was barely holding it, with yellow stain (most probably dry urine). The sink water was evacuating very slowly, because the drain pipe was squished In several spots. I reported the problems (except the smell thinking it was just an omission) to the front desk and was promised to have the problems fixed. When we came back in the evening nothing was done. The toilet seat or the floor were not washed.

Overall OK. We had an issue with the AC unit, it was functioning but very noisy, so we couldn't use it at night. Still, although we informed the reception three times about the problem nothing changed, nor were we informed of any attempts to resolve the issue. Still, a pleasant hotel at a quiet, rather remote from the centre, area of the city