Baltic Vacations from $331

Clean room, friendly staff, excellent breakfast

We were upgraded to staying at the Victorian Inn- i would highly recommended. The house is charming and located in the historic downtown of Sioux Falls.

I travel to s Sioux Falls a lot and was thinking this would be my every trip hotel. However, an otherwise good stay for my anniversary was interrupted by a room with no hot water, a maintnenance man in my room for 3 hours on saturday night trying to fix it. Then a move to another room which was supposed to be an upgrade to make up for my first day amd night of no hot water, and it was exactly the same. Shame because it is a great hotel with a great restuarant and location. But when you pay for 4 stars you expect 4 stars and if its not for some reason then make it up to me in some meaningful way. Free night, a couple of comped meals, something. The staff knew it was our anniversary but that didnt seem to matter. And pet friendly is one thing. A pet barking under a patrons table on the patio for an entire meal is rediculous. I just joined Hilton Honors thinking I may invest my.money in stsyimg in their properties whenever possible since we travel a lot. This expereince has me rethinking that idea.

Outside the property and parking lot is filled garbage and cigarette butts. Landscaping is dead or overgrown. The pool was ice cold. The room and bedding was covered in dog hair. Popcorn left in the pull out couch from previous guest. Shower sprayed water out the top of the spout.

Very nice hotel and comfy beds, but aside from the valet, the two individuals we encountered at the front desk may have been the most least friendly individuals I've ever encountered at any hotel front desk. Not one smile nor nice word (how about "welcome" or " enjoy your stay" or even ask " how was your stay & goodbye", I would even have accepted a smile.