3/5 Okay
Joyce
Traveled with family
Jun 22, 2022
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location was perfect for dropping our daughter off for the summer at UAB. For that it was priceless. The property needs a lot of updating. The showers are one of the worst we have ever used. The water sprays out all over the bathroom. However, we had the same issue at our hotel in Brussels, Belgium. Maybe it's a European thing. The air conditioner worked perfectly!!! Love that. And the house keeping ladies were all very nice. However, they do not have any refilling stations for water which we find as Americans a bit annoying. No coffee makers or amenities in the room but they can make you coffee (for a minimal fee) at the restaurant downstairs. The front desk people were mostly nice except for one lady who wasn't helpful at all. However, communication before arrival was fantastic. Don't get rooms in the 280 and 380 plus because it's a quite a bit of a hike to your rooms. Over all, it did what we needed it to but would classify it on the budget end of hotels and there aren't any others around it so its all about the location.
Stayed 2 nights in Jun 2022