4/5 Good
Marc
Business traveler
17 Sep 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Overview of Novotel Basel City
Photo gallery
Novotel Basel City
4.4/5 Excellent
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Free WiFi
- Pet Friendly
- Air Conditioning
- Restaurant
- Gym
- Breakfast Available
Cleaning and safety practices
- Cleaned with disinfectant
- 24-hour vacancy between guest room stays
- Hand sanitizer provided
Explore the area
BIS Tower8 min walk
Basel Art Museum (Kunstmuseum)15 min walk
Caricature and Cartoon Museum16 min walk
Basel (BSL-EuroAirport)17 min drive
Choose dates to view prices
Family Room, 1 Queen Bed with Sofa bed
Photos of Family Room, 1 Queen Bed with Sofa bed
Family Room, 1 Queen Bed with Sofa bed
4.7/5 guest room ratingMore detailsRoom amenities
- 258 sq ft
- City view
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 3Max children: 2
Room details
1 Queen Bed and 1 Double Sofa Bed
258-sq-foot room with city views
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, double sofa bed, and laptop workspace
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Standard Twin Room, 2 Twin Beds
Photos of Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
4.8/5 guest room ratingMore detailsRoom amenities
- 258 sq ft
- City view
- Sleeps 2
- 2 Twin Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
2 Twin Beds
258-sq-foot room with city views
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, double sofa bed, and laptop workspace; free cribs/infant beds available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Executive Room, 1 Queen Bed with Sofa bed
Photos of Executive Room, 1 Queen Bed with Sofa bed
Executive Room, 1 Queen Bed with Sofa bed
4.5/5 guest room ratingMore detailsRoom amenities
- 366 sq ft
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 2Max children: 2
Room details
1 Queen Bed and 1 Double Sofa Bed
366 sq feet
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, slippers, and a hair dryer
Practical - Free local calls, double sofa bed, and safe; free cribs/infant beds available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Basel
Located in Basel, Novotel Basel City is in the city center and near the airport. Beyeler Foundation and Vitra Design Museum are cultural highlights, and some of the area's popular attractions include Basel Zoo and Sole Uno. Looking to enjoy an event or a game while in town? See what's happening at St. Jakobshalle or St. Jakob-Park.
View in a map
What's nearby
- BIS Tower - 8 min walk
- Basel Art Museum (Kunstmuseum) - 15 min walk
- Antique Museum and Collection Ludwig - 15 min walk
- Caricature and Cartoon Museum - 16 min walk
- Basler Muenster - 18 min walk
Getting around
- Marktplatz Tram Stop - 5 min drive
- Basel SBB Station - 11 min walk
- EuroAirport Airport (BSL) - 17 min drive
Restaurants
- La Manufacture Gundeli — 6 min walk
- Restaurant FuTo — 6 min walk
- Knock on Wood — 7 min walk
- Alte Post — 9 min walk
- Steinbock — 9 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Self parking on site (CHF 26 per night)
- Electric car charging station on site
- Onsite parking is wheelchair accessible
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10 AM: CHF 31 per person
- 1 restaurant
- 1 bar
- 24-hour room service
Things to do
- Fitness center
- Playground
Family friendly
- Children's toys
- Dry cleaning service
- Playground
- Snack bar/deli
- Soundproofed rooms
Conveniences
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry cleaning service
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- English
- French
- German
- Italian
- Spanish
Business services
- Business center
- Computer station
- Meeting rooms
- Conference space (2067 square feet)
Outdoors
- Garden
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Handrails in stairways
- In-room accessibility
- Roll-in shower
- Stair-free path to entrance
- Well-lit path to entrance
- Wheelchair-accessible business center
- Wheelchair-accessible fitness center
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Double sofa bed
- Heating (climate-controlled)
Bathroom
- Bathtub or shower
- Hair dryer
- Towels
Entertainment
- 42-inch flat-screen TV
- Cable channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Free minibar (some items)
More
- Connecting rooms available
- Desk
- Electrical adapters/chargers
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Safe
- Soundproofing
Policies
Check-in
Check-in from 2:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CHF 20 per pet, per night
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: CHF 31 per person (approximately)
- Self parking fee: CHF 26 per night
- Pet fee: CHF 20 per pet, per night
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Property is also known as
Novotel Basel City
Novotel Hotel Basel City
Novotel Basel City Hotel
Novotel Basel City Hotel
Novotel Basel City Basel
Novotel Basel City Hotel Basel
Frequently asked questions
4.4
Excellent
4.6/5
Cleanliness
4.4/5
Staff & service
4.4/5
Amenities
4.6/5
Property conditions & facilities
5/5 Excellent
Phil
Traveled with family
19 Aug 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family road trip
Stayed 1 night in Aug 2020
3/5 Okay
Verified traveler
Business traveler, Traveled with family
23 Feb 2020
Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2020
4/5 Good
Ivan
Business traveler
31 Jan 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020
3/5 Okay
Verified traveler
2 Jan 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019
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