4.5/5 Wonderful! (329 reviews)
A beautifully designed hotel in a great location! Everybody was friendly, particularly the cleaning and check-in teams (the cleaning teams were so accommodating and very courteous about when they could get in to clean etc). Breakfast was okay, but not great for vegans — the first day the waitress seemed embarrassed not have vegan alternatives, and made a real effort and arranged for alternatives the next day, but after that they quickly ran out through the week and the other staff made no effort to replenish it and just told me “we’ve ran out of… [each alternative]” each day, which I wouldn’t expect from a 5* hotel, having warned them I was vegan ahead of my visit — in 2022, veganism isn’t uncommon and many other places are providing hot food alternatives also. The spa also had some plumbing issues which meant the plunge pool made very loud slurping drain noises constantly which wasn’t very relaxing.
Other than this it was a perfectly pleasant stay in a beautifully decorated hotel.
Reviewed on Jul 29, 2022