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Comfort Inn & Suites Port Arthur-Port Neches

2.5 star property
Travelers enjoy the seasonal outdoor pool at this Port Arthur-Port Neches hotel, which offers a convenient base for exploring nearby attractions after breakfast.

Choose dates to view prices

Comfort Inn & Suites provides a practical home base in Port Arthur-Port Neches. Guests start their day with a free breakfast buffet before heading out to explore or relaxing poolside. The hotel offers in-room WiFi and laundry facilities for added convenience.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

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About this property

Comfort Inn & Suites Port Arthur-Port Neches

  • Property highlights
  • At Comfort Inn & Suites Port Arthur-Port Neches, you can look forward to a free breakfast buffet, laundry facilities, and a business center. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self parking
    • RV/bus/truck parking, meeting rooms, and a 24-hour front desk
    • A vending machine, a front-desk safe, and an elevator
  • Room features
  • All 58 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs.
  • Extra conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
    • Bathrooms with tubs or showers and hair dryers
    • 47-inch flat-screen TVs with cable channels
    • Refrigerators, microwaves, and coffee/tea makers

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.00 per night
Cribs (infant beds) are available for USD 10.00 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.00 per night
  • Rollaway bed fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May 01 to September 30
Pool access available from 10 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Comfort Inn & Suites Port Arthur-Port Neches pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Comfort Inn & Suites Port Arthur-Port Neches?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites Port Arthur-Port Neches on May 23, 2026 start from $114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Comfort Inn & Suites Port Arthur-Port Neches?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Comfort Inn & Suites Port Arthur-Port Neches?

Check-out is at 11 AM.

Where is Comfort Inn & Suites Port Arthur-Port Neches located?

Situated in Port Arthur, this hotel is within a 15-minute walk of Central Mall and Babe Zaharias Golf Course. Medical Center of Southeast Texas and The Medical Center of Southeast Texas are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.0

Cleanliness

8.6

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 118 out of 311 reviews
Rating 8 - Good. 98 out of 311 reviews
Rating 6 - Okay. 48 out of 311 reviews
Rating 4 - Poor. 20 out of 311 reviews
Rating 2 - Terrible. 27 out of 311 reviews

Reviews

Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazingly friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Denise

Liked: Staff & service
Disliked: Amenities
The location is fine and so was most of the staff. Unfortunately, it’s very hot in the entrance area. For breakfast, even the milk was hot, so don’t recommend going to breakfast there. Had some water pressure issues. Was it really bad… not horrible. Would I stay there again? No.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

terriney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service all around. Very clean. Good breakfast. Nancy at check-in was fantastic.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort Inn Exceeded Our Expectations

We were in town for a class reunion and we really enjoyed our stay. Everyone was attentive and friendly
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and quiet

Clean rooms and friendly staff. Great stay
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bed, good pillows, super quiet- I think they have soundproofing because I was next to the ice machine and never heard a thing.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and friendly environment
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

JANET

Liked: Amenities
Clean staff are nice
Stayed 1 night in Jan 2025
Verified

6/10 Okay

James C

Convenient to our destination
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Texas

Liked: Cleanliness, staff & service, property conditions & facilities
I had a pleasant stay here. I like the security. The location puts you in the middle of whatever you want to do.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Rita

Staff was very courteous. My room was never cleaned the entire time. I had to ask for clean towels. Phone was broke, it had to be exchanged. A/C was hard to manage the right temp. Pillows were very uncomfortable. The only handicap room needed was not available as it was under reconstruction due to mold issue.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very helpful and accommodating, got my check in so that I could make my appointment a little faster due to a late arrival. Thumbs up thank you Comfort Inn.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Staff polite and friendly
Stayed 6 nights in Jul 2024
Verified

8/10 Good

Dennis

Liked: Staff & service, room comfort

2 night stay

These folks held a delivery for me that involved a component very critical to my work in the area. I really appreciated them looking out for the delivery and holding it for me til I arrived the next day. Next time I return to Port Arthur I will be staying here again. All the other amenities were fine at a fair price.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Norman

Liked: Cleanliness, staff & service
Property accessible to shopping center. Did not like was poor building maintenance…toilet door does not close. Drinking water in lobby ran out.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Tabitha

Liked: Amenities
Disliked: Staff & service
The Mexican grill next door was awesome. Front desk lady was nice. Pool area was well kept and a nice amenity. Down side was our toilet was broken, the pull out bed had trash and pills in it. Plastic was ripped open and mattress was dirty. No sheets. Husband asked for bedding and got only a ripped quilt. We didnt feel safe to put the kids on it as planned. We left in the middle of the night because we couldnt all fit in the bed.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Abisay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the AC it kept not cooling
Stayed 2 nights in May 2026
Verified

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Low water flow in the shower
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Arturo

Disliked: Cleanliness, amenities, property conditions & facilities
As soonest I got back home I noticed a bedbug on one of my dirty shirts that I left laying on the bed of the hotel.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness
Comfy bed!
Stayed 1 night in May 2025
Verified

8/10 Good

Janis

Liked: Cleanliness, staff & service, property conditions & facilities
Go will stay again
Stayed 1 night in Jul 2025