Shilo Inn Suites Hotel - Bend

Photo gallery for Shilo Inn Suites Hotel - Bend

Primary image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Down comforters, desk, blackout drapes, iron/ironing board

Overview of Shilo Inn Suites Hotel - Bend

Shilo Inn Suites Hotel - Bend

2.5 star property

3.3/5 Okay

Guests rated this property 3.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
3105 O.B. Riley Road, Bend, OR, 97701

Explore the area

  • Popular LocationBend River Promenade1 min walk
  • Popular LocationSun Mountain Fun Center6 min walk
  • Popular LocationRiver's Edge Golf Course3 min drive
  • AirportRedmond, OR (RDM-Robert's Field)20 min drive

Choose dates to view prices

About this area

Bend

Located on a river, Shilo Inn Suites Hotel - Bend is in Boyd Acres, a neighborhood in Bend with good shopping. Tower Theater and Des Chutes Historical Museum are cultural highlights, and some of the area's attractions include Sun Mountain Fun Center and Bend Rock Gym. High Desert Museum and Petersen Rock Garden are also worth visiting. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Bend River Promenade - 1 min walk
  • Sun Mountain Fun Center - 6 min walk
  • Blockbuster - 2 min drive
  • River's Edge Golf Course - 3 min drive
  • Downtown Bend Business Association - 4 min drive

Getting around

  • Sunriver Station - 25 min drive
  • Redmond Municipal Airport (RDM) - 20 min drive

Restaurants

  • McKay’s Cottage restaurant - 5 min walk
  • Dutch Bros. Coffee - 7 min walk
  • Boneyard Beer Pub - 18 min walk
  • Silver Moon Brewing - 3 min drive
  • Alpenglow Cafe - 3 min drive

About this property

Shilo Inn Suites Hotel - Bend

Riverfront Bend hotel in Boyd Acres with free parking
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a conference center, and a meeting room. Housekeeping is available on request.
Shilo Inn Suites Hotel - Bend offers 151 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature down comforters. Plasma televisions come with premium satellite channels.

This Bend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Fitness center
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • Conference center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Plasma TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to April 30 2023 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Bend Shilo Inn Suites
Shilo Inn Suites Bend
Shilo Inn Suites Hotel Bend
Bend Shilo Inn
Shilo Inn Bend
Shilo Inn Hotel Bend
Shilo Inn Suites Bend Bend
Shilo Inn Suites Hotel - Bend Bend
Shilo Inn Suites Hotel - Bend Hotel
Shilo Inn Suites Hotel - Bend Hotel Bend

Frequently asked questions

Overall score and ratings

3.3

Okay

Rating 5 - Excellent. 242 out of 1000 reviews
5 - Excellent 24%
Rating 4 - Good. 251 out of 1000 reviews
4 - Good 25%
Rating 3 - Okay. 205 out of 1000 reviews
3 - Okay 21%
Rating 2 - Poor. 169 out of 1000 reviews
2 - Poor 17%
Rating 1 - Terrible. 133 out of 1000 reviews
1 - Terrible 13%

3.3/5

Cleanliness

3.7/5

Staff & service

3.2/5

Amenities

3.2/5

Property conditions & facilities

3.1/5

Eco-friendliness

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Bend!
Stayed 1 night in Aug 2022

1/5 Terrible

Traveled with family
Disliked: Cleanliness, property conditions & facilities
At first, I was so excited to stay at this property! There was a beautiful river right behind my room. This was my birthday trip with my daughter and I spent a long time researching and picking out the perfect place to stay. This was definitely not it!! It was filthy! Words can’t really describe how bad it was. The carpet hadn’t been cleaned in years! Sooo gross! It wasn’t vacuumed either. Candy and wrappers on the floor and furniture…..and ants! The old/used glasses and cups were sitting outside on the rail and there was only one clean coffee cup in the room. There were short clack hairs all over the cover on one bed and all kinds of hair, dirt & I don’t wanna know what inside the covers on the other! There was some kind of plastic stuck in the ice inside the freezer. A blanket from one bed was shoved in a drawer. The front desk guy offered another smaller room for free but they literally couldn’t find a clean one. I was forced to go find another room after midnight (because I had been at a concert and didn’t notice everything until I came back to go to sleep) I can’t believe how bad it was! They advertise extra cleaning methods during this pandemic….more like NO cleaning efforts! So gross!
Stayed 1 night in Aug 2022

2/5 Poor

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The air conditioner worked fantastic. The bed was comfortable. That’s where it stops for us. The toilet was broken. Ice machines were down in two different buildings. The restaurant/lounge looked like it was abandoned. Nothing in our room besides the tv has been updated since 1992. We felt like we needed to keep our shoes on while in the room.
Stayed 2 nights in Jul 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was quiet, safe, and clean. The front desk staff was kind and knowledgable about the area.
Stayed 2 nights in Jul 2022

1/5 Terrible

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property and rooms were clean and nice. But I had an issue with check in where they checked in somebody else to my room under my name and tried to tell me they didn’t have a reservation for me. After arguing back and forth for a minute she found what she did and told me I could just go “trade” rooms if I wanted and proceeded to check me into the other persons room under their name
Stayed 1 night in Jul 2022