Ratings based on 1,068 Verified Reviews

3.7 out of 5
72% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Cumbria

Not Much Sleep.

Posted Aug 17, 2017
Pros: The location - as we walked from the train station and got an express boat up Sognefjord at 8.00am the next morning. Tea and coffee facilities inc.
Cons: Air conditioning. The refrigerator was pulled out from the wall and the wallpaper was peeling off. That needs to be addressed
Location: Bergen was beautiful. We had good weather.
Only stayed at this hotel for one night. Two adults and two children. The children slept on very uncomfortable 'temporary' beds. The room was very hot and was situation overlooking a busy road. If we opened the windows to let some cool air in, then we would have been kept awake because of the traffic noise. The breakfast was good.
4 out of 5
for Everyone
by A verified traveler

close of the wharf area

Posted Jun 24, 2017
Pros: This was our second stay and the room we had on the second occasion was much superior to our first experience - it was lovely with blackout curtains
Cons: Hopefully seating in the foyer will improve when renovations are completely
Location: Very near to wharf, easy to walk either there or into the city area.
Convenient location, staff very helpful. Upgrade of Hotel should be completed end of June.
2 out of 5
by A verified traveler from UK

Mediocre hotel.

Posted May 21, 2017
I've stayed in many Sandic hotels and hotels in Bergen. Room not cleaned on one of the days. Every day after going to the 5th floor I'd find my key card didn't work. Had to go down to reception to get reset each day. Not the most apologetic staff to this inconvenience. Toaster not working at breakfast. Kettle only working intermittently. For the amount of money paid a mediocre hotel at best. Given a view of car park in the centre of the hotel which echoed every noise.
5 out of 5
by Eileen M

Great location comfortable quiet room in art fille

Posted Apr 7, 2017 on Hotels
We spent 3 nights in April and could walk easily to major central tourist sites as well as train station, funicular little lake area. Breakfasts were great and the in house restaurant was also great for dinner. We loved our stay!
2 out of 5
by Peter

Posted Mar 9, 2017 on Hotels
only average
4 out of 5
for Everyone
by A verified traveler from UK

Great location to local town.

Posted Feb 17, 2017
Breakfast was lovely and wide range on foods ! Shower was hot just shame it flooded rest of bathroom. Beds were comfortable 😄
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 7, 2017 on Hotels
1 out of 5
by A verified traveler from Global

Tired And Old. There are a handful of refurbished

Posted Dec 11, 2016 on Hotels
4 out of 5
for Everyone
by A verified traveler from Surrey UK

great breakfast and location, room a bit dated

Posted Oct 25, 2016
Location: Next to the shopping district, 5 min walk to the fish market and 10min walk to Brygge.
We loved the variety and quality of breakfast. The hotel restaurant Pascal is excellent in terms of quality and offers a great culinary experience. The hotel reception area is modern but some of the rooms and other common areas are a bit dated though clean. Excellent location near shops, transport and places of interest. Would highly recommend.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 24, 2016 on Hotels