4/10 Poor
Dave
Jul 19, 2024
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
ONLY redeeming quality hotel was first receptionist and view from the room. Otherwise, worst experience of trip. NO phone in the room. All questions, required trip to reception desk. Asked for adapter to charge phone. Told NO adapters to borrow; should plug phone directly into USB port by bed. Researched it; determined would have fried it. Back to reception, given adapter by different person. TV menu showed many channels available (15 or so). NONE were working. Another trip downstairs. Told by same man entire hotel TV system down and were working on it. Not told that upon check-in. Also stated that they only receive (when working) 3 channels. Asked why, when the TV Menu shows many more...Answer, it is way too expensive to get all those channels so they only pay for 3 of them. Many hours later, went back down again and was told still not working hotel wide. Besides no phone, there was no coffee maker. (Even the cheapest hotel we have stayed in had a coffee maker in the room.) While at the desk, I heard a new guest checking in ask for coffee. Reply. Free coffee closed but can BUY some at bar. Room not satisfactory. No closet; only grid on wall with 4 hangers. No drawers; Desk to small to hold my computer; no chair only stool too low for "desk". Only 2 pillows. Very inappropriate photos of young adult men & women scantily clad jumping on beds and inappropriate poses. Too explicit. Message: PARTY HOTEL; NOT LUXURY HOTEL. Happy only had 1 night stay!
Dave
Stayed 1 night in Jul 2024