Betancuria Vacations from $736

Fabulous Staff. Entertainment was excellent. Luca I think the guys name was, he really got the crowd going. Excellent location. Right next to the beach. Food was good.

First impressions ok reception was brief not forthcoming with much information about area or availability. Ie: we were not told they offer pool towels so went out and purchased only to discover from other guests that we could have rented them from hotel. Day 3 major renovations commenced Day renovations continued both sides of our room the noise was unbearable from 8.30 in the morning to 19.30 Day 4 noise continued We were not given any prior warning no attempt was made to apologise the manager seemed to think this was acceptable We tried to get a little peace around the pool but workmen were coming and going all day with machinery and furniture We did complain and the manager offered us 10% discount if we wanted to return next year We will definitely never return to this hotel so we contacted Expedia for help they were very sympathetic and agreed that the noise was unacceptable as the call handler commented that he could hear it plainly in the background of the call they contacted the property on our behalf but the manager would do nothing more. Beds were uncomfortable Sea view we paid extra for was very limited The reception has very limited openings times and we found the whole experience very unpleasant If you are staying at this hotel in the next few weeks be prepared for noise and disappointment Without doubt the worst hotel we have ever stayed in One more observation make sure you have basic supplies on arrival as they don’t supply anything not even water☹️