Search and Rent Bethalto Condos

"Friendly staff. Very clean room. "

"The suite was just what was needed for a quick Mother’s Day getaway! The breakfast was good and there was lot of variety. All of the staff was very polite and attentive. "

"Decent breakfast and the hotel was perfect friendly "

"There were ants all over our room. They didn’t have any wheelchair accessible rooms. My grandma couldn’t get in the bathroom with a struggle. The front desk lady was very rude"

"COFFEE: Hotel does not have Decaf coffee. FIRE: In-room Fire Alarm BLASTED out "THIS IS NOT A DRILL. NOT A FALSE ALARM. A FIRE HAS BEEN REPORTED IN THE BUILDING. PLEASE EXIT THE BUILDING ASAP USING THE NEAREST STAIRS TO YOU”. We frantically gather essentials, in our pajamas, key belongings running down nearest stairs when dawned on me to call hotel & ask where the FIRE is located. Front desk said just a TEST. NO FIRE. Panicked in a frenzy, running for our lives we thought, for NOTHING. The irresponsibility of the staff in this hotel can not be overstated. RENETTA: (front desk staff member). Very unprofessional and disgusting attitude. This conversation took place on Tuesday May 5th, 2026 around 9:10pm. May we have a couple of bottled waters, please? “There are none!” None at all? “NO! There are no waters available." There is not one single bottle of water available in this entire building? "That’s correct! Well, there is, but they are only for the Elites in the hotel and they are about to start coming down, so….” Oh. I see. Okay then. Thank you. Have a good evening.I think, Renetta uses this line "only for the Elites" as an intimidation tactic, and as an attempt to try and demean guest. For what reason? We don’t know. But she did that evening. The sad and more than likely truth is; Renetta’s "means", our probably the furthest away from being Elite than most of the guest that stay in your hotel. I would absolutely bet $1000.00, they’d be less than mine."

"The front desk manager (I believe her name was Roseanna) was amazing, patient and possibly the nicest person we met on our 6 week trip. "

"The tub was clogged in our first room. The second room we were. Changed too didn’t have hot water "

"Excellent facility, well taken care of, professional, friendly staff."

"Easy walk to the Arch. Staff was very friendly! Rooms were clean, breakfast was great. Parking was gated and manned so felt safe. Stay was over Mothers Day and moms were presented with a rose at breakfast or check in, definitely above and beyond. Definitely would recommend. "